We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
now what?
Mimi_Arc_en_ciel
Posts: 4,851 Forumite
Hi everyone, i escalted a paypal claim and they gave the seller until the 9th Oct to respond. The seller hasnt done but i dont know what happens now?
Help
Help
0
Comments
-
You would have thought there would have been information on the paypal website about this!
Have you looked?When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0 -
Paypal will take upto 30 days to make a decision on who is right in your case (though if its overly complex they do keep the right to take longer). They will notify you of the outcome when a decision is reached, return money if that is the decision and close the case
SPC No 002 SPC(3) £285/£250 (4) £519.84/£500 (5) £768.32/£500 (6) £911.30/£600 (7) £913.23/£600 (8) £1184.82/£750 (9) £2864.04/£750 (10) £3846.25/£1000 (11) £1779.72/£1000 (12) £1596.55/£1000 (13) £1534.70/£1000 (14) £775.60/£1000 (15) £700.20/£1000 (16) £2081.34/£1000 (17) £1691.15/£1000 (18) £2470.95/£1000 (19) £0/£10000 -
Phone paypal and remind them that their deadline has passed, they should close the dispute then in your favour.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
-
borders_dude wrote: »You would have thought there would have been information on the paypal website about this!
Have you looked?
No - i thought "hey ill ask those in MSE before i look myself" - of course i looked - it just said they had asked the seller to respond by Oct 9th and that was it. On the bits about opening a case it just said they would "make a decision and let me know"
not very helpful was it?0 -
Paypal often let their own deadlines slip past, the same happens for the 21 day hold thingy and often sellers have to phone up and remind them and then it's done instantly.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
-
called PP - theyre sending me details on returmimg the items - thanks fo replies x0
-
-
DaveAshton wrote: »A lot of people do that :rolleyes: It's amazing how many people will ask on here, even though Google would be quicker.
lol well i did check paypal and just got a standard message so thought maybe someone who had done a claim before would know a bit better
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards