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Buyer gone quiet on collecting their item *update*
Lucyxx
Posts: 3,147 Forumite
I sold an item on the 25th Sept to someone who lived a good 3 hours away. Contacted him to ask when he was going to collect and he said he was bidding on more items nearby and would contact after those auctions finished to come up and collect them all. Fair enough, makes sense.
Asked him a few days after if he knew when he was coming up and told him a couple of times I couldn't do, he instantly replied within minutes and asked about other times, I said fine, could re shuffle anything to suit him to let me know what day he wanted and have heard nothing since.
I can't find the other completed listings for the items nearby I thought he was going to try and win, neither does his feedback show up anything. Although it does show he has previous old negative feedback for not turning up, with him replying " you were told the plan for me coming to collect" which to me implies he has tried arranging similar before. I bet for whatever reason he didn't win the others and thought it's not worth his time coming up here.
It's been a good few days now, so am I right in thinking the only way is to stick in a NPB report. Even though he was going to pay on collection, couldn't he just get !!!!!! and pay via paypal if ebay sends him a reminder to pay in the NPB dispute which would then complicate it even more. I have done a NPB thing last year, but that was on a small item, not a big one where the buyer was going to pay on collection, th e problem is getting him to arrange that collection in the first place!
I don't want to have to ring him as ebay suggests, as I'm just far too shy!!!
TIA for your help
Asked him a few days after if he knew when he was coming up and told him a couple of times I couldn't do, he instantly replied within minutes and asked about other times, I said fine, could re shuffle anything to suit him to let me know what day he wanted and have heard nothing since.
I can't find the other completed listings for the items nearby I thought he was going to try and win, neither does his feedback show up anything. Although it does show he has previous old negative feedback for not turning up, with him replying " you were told the plan for me coming to collect" which to me implies he has tried arranging similar before. I bet for whatever reason he didn't win the others and thought it's not worth his time coming up here.
It's been a good few days now, so am I right in thinking the only way is to stick in a NPB report. Even though he was going to pay on collection, couldn't he just get !!!!!! and pay via paypal if ebay sends him a reminder to pay in the NPB dispute which would then complicate it even more. I have done a NPB thing last year, but that was on a small item, not a big one where the buyer was going to pay on collection, th e problem is getting him to arrange that collection in the first place!
I don't want to have to ring him as ebay suggests, as I'm just far too shy!!!
TIA for your help
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Comments
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I would report him and if he pays by paypal then send him an invoice for the cost of sending the item by courier or if he collects then send him a receipt recorded mail so you have a tracking number. I have had quite a few things never collected I guess people change their mind.0
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I would report him and if he pays by paypal then send him an invoice for the cost of sending the item by courier or if he collects then send him a receipt recorded mail so you have a tracking number. I have had quite a few things never collected I guess people change their mind.
Thanks mrcol. :beer:
It's really annoying, I had loads of watchers and others must have bid, so no doubt it would sell again easily, although I'd have to pay listing fees this time as it was on freebie day
But to bid on it with the hope he also won something else somewhere near by, then muck me around because that plan hasn't worked is downright annoying and to see he has done it before :mad::mad: I guess the only hope is he gets one strike too many and gets his account closed.0 -
Just a quick question - on the dispute do I choose
buyer has not responded
or
the buyers payment has not been received
because to start with he responded, but now he isn't, but either way he hasn't paid.
Luc x0 -
I'd say payment no been received as it hasnt0
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Thank you!
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Hmm..... he has responded and the reason was exactly what I had thought. He lost the other one nearby so it wasn't worth his while only coming up for my item, grrr!!
Now he is offering to pay for my listing. But I hadn't paid for the listing, it was freebie day. All I paid was the FVF's. I don't even know how you would go about getting him to pay anyway! or trust to!
Any advice of what to say in my response? this is turning into a rubbish day, nothing has been straight forward all day!!0 -
If you go thru with him bein a non paying bidder and he agrees to this you should get a fvf credit0
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I wouldnt trust him to agree to mutual cancel transaction, go with the non paying bidder and give him a strike on his account0
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