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Any advice on who to write to re bank charges

Hi everyone am new to this site but am about to claim back bank charges. I bank with First Direct, has anyone else successfully claimed from them and any advice on who to address the letter to in the first instance - am asking them to list my charges initially.

Many thanks in advance

Jules:money: :T
The cleaning and scrubbing will wait till tomorrow, For children grow up, as I've learned to my sorrow.
So quiet down, cobwebs. Dust go to sleep. I'm rocking my baby and babies don't keep.


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