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samsung LE40R73BD LCD tv

I bought this tv just over 2 years ago(warrenty has ran out by about 3 weeks) And it started clicking and taking a few moments for the picture to come on. Today it has been clicking for nearly 2 HOURS and still no picture. On the internet I found it is a very common fault with hunderds of people having the same problem. I rang samsung saying it seems to happen with this model a lot and she gave me a number for me to pay for the repair myself(some people have said it can be £85 just to find the fault) and said they are unaware of any fault with the model. I feel if I am not the only person with this fault they should repair it as it must be faulty or poor quality parts. These tv's cost a lot of money and should last longer than 2 years.

Comments

  • Esqui
    Esqui Posts: 3,414 Forumite
    You should contact the retailer from where you bought it
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • winnie_y
    winnie_y Posts: 74 Forumite
    thanks. I will give this a try.
  • winnie_y
    winnie_y Posts: 74 Forumite
    Now been told they need the catolouge number. Its not in the book anymore. So they are saying call back in two days.
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