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How stringent are BT's Credit Checks?

Bosie
Bosie Posts: 1,218 Forumite
Part of the Furniture Combo Breaker
I'm asking the above question because my friend and her partner have separated, the bill was in his name. But for the last 2-3 month's she has been paying the bill by Direct Debit. Will she have to go through a credit check to keep the line?

Comments

  • My credit rating is awful and I have never had a problem switching between providers so she should be fine!
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    edited 8 October 2009 at 12:16PM
    Hi Bosie,

    Your friend will have to undergo a credit check when taking over the line in her own name. This is the case for all customers who apply for service with BT.
    If you wish, I can contact her and get this sorted out, just drop me an email with her details to [EMAIL="forum.moderation.team@bt.com"]forum.moderation.team@bt.com[/EMAIL]
    Alternatively, you PM me on this site with the info and I will get in touch.

    Regards

    Keith

    BT Support
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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