HSBC "lost" my money

brranger

Ok asked Hsbc to open account with £501 off debit card they have taken that amount from my current account but only credited my online saver with £500. They "lost" a pound.

Hit help given a 0845 number to ring, dulley ring put on hold for 10min then told can only deal with Acc online though notes and to contact them that way. anyway about to write note any suggestions?

Ranger

Mikeyorks

brranger wrote:

anyway about to write note any suggestions?

Other than to say this ....

asked Hsbc to open account with £501 off debit card they have taken that amount from my current account but only credited my online saver with £500. They "lost" a pound.

.......... no, not really.

missile

I think you may find in the small print that they charge 2% handling fee?

Save&Spend

you could have easily used more than £1 on those 0845 calls.

brranger

I asked for a refund on the calls also

Mikeyorks

missile wrote:

I think you may find in the small print that they charge 2% handling fee?

But that would be a £10 deduction?

brranger

They gave me a fiver. Well chuffed, well about £3.30 after call and my original £1 they lost.

Mikeyorks

Not a bad rate of interest then? But you had to work for it !;)

brranger

yeah money for now't and only opened the Acc to get the bankholiday £20 offer, so just wait for that at end of june not bad interest for 6 weeks. plus the balance was borrowed at 0% so its not even mine...