More "Service Improvements" from A & L

moonrakerz

:mad:

Years ago I went to bank called GiroBank, you could do all sorts of things with them that you couldn't do with the High Street Banks -

Use Post Offices -
Pay bills by signing and tearing off the bottom bit and sending it to girobank(post free) -
Transfer money between accounts by filling in a slip of paper (long before you could do that else where)

Then they got taken over by A & L and slowly but surely all the little things that made Girobank different, and better, started to vanish.

Today I get an e-mail from A & L saying:-

IMPORTANT MESSAGE(S)

Please note the following changes which will take effect from 1 July 2006:

* The facility to transfer money between your current accounts using the transfer/deposit slips found in cheque books and transfer/deposit books will be withdrawn

* The facility to pay bills by entering your Alliance & Leicester current account number on the payment slip at the bottom of your bill, in order for the money to be deducted directly from your account will be withdrawn

And below that a great long list of charges !

Time to move ! Anyone recommend a good current account ?

M_Thomson

moonrakerz wrote:

:mad:

Years ago I went to bank called GiroBank, you could do all sorts of things with them that you couldn't do with the High Street Banks -

Use Post Offices -
Pay bills by signing and tearing off the bottom bit and sending it to girobank(post free) -
Transfer money between accounts by filling in a slip of paper (long before you could do that else where)

Then they got taken over by A & L and slowly but surely all the little things that made Girobank different, and better, started to vanish.

Today I get an e-mail from A & L saying:-

IMPORTANT MESSAGE(S)

Please note the following changes which will take effect from 1 July 2006:

* The facility to transfer money between your current accounts using the transfer/deposit slips found in cheque books and transfer/deposit books will be withdrawn

* The facility to pay bills by entering your Alliance & Leicester current account number on the payment slip at the bottom of your bill, in order for the money to be deducted directly from your account will be withdrawn

And below that a great long list of charges !

Time to move ! Anyone recommend a good current account ?

You obviously have online access so I can't see why either of those things should be a problem for you???!! You can pay bills online and transfer between accounts online so why do you need to go and get in line at the post office to do that?

grumbler

moonrakerz wrote:

Years ago ...

It was 20th century ...

Today I get an e-mail from A & L ..

It is 21 century now ...

Time to move !

Do you really need some paper slips to make transfers between accounts? I even don't know how they look like ...
Do you still pay bills by filling in some papers?

You have telephone, computer and internet access... Don't I understand something very important?