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Is this sellers refund policy legal?
Comments
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actually if you look at the bottom of any 'transaction details page in paypal you will see the Refund section, there which it says:
Refund:
You can issue a refund for up to 60 days after the original payment was sent. PayPal refunds the payment and fees, including partial fees for partial refunds.....0 -
fatherazhara wrote: »actually if you look at the bottom of any 'transaction details page in paypal you will see the Refund section, there which it says:
Refund:
You can issue a refund for up to 60 days after the original payment was sent. PayPal refunds the payment and fees, including partial fees for partial refunds.....
I agree with that bit, as a seller I can refund up to 60 days and reclaim my fees. This thread though concerns a buyer being able to open a chargeback, which is only possible for 45 days.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Thanks everyone for your advice.I sent a formal refund request via ebay for one item and it was accepted,this was after they had refused to accept via my e-mail request.Ebay would not let me send a refund request for the 2nd corset as they were paid for together,the info said I had already requested a refund on one item from the same sale from the same seller(or something along those lines)so couldnt request it for another item.Seems a bit odd to me but thats how ebay do it for now,so I have opened a not as descrided case for the 2nd item vis paypal and hopefully the seller will respond amically to that also."Reaching out to touch the stars dont forget the flowers at your feet".0
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