MYSTERY SHOPPING THREAD XI ** New people make sure you read the first 2 Posts **

Scotties_Mum

Nataliejane wrote: »

I did something really silly today. I had a day out with OH and did a few MSing jobs too (or should I say, I booked some MSing jobs and then it turned into a day out!! LOL)

Anyway, I decided to use free Wi-fi in a burger place (I hadn't just shopped them BTW!!) as they were GAP jobs which needed to be done in time.

Two jobs I did were both phone jobs which were nearly identical apart from one question I think in the questionnaire and both nearly had the same title (same start just with Comps at the end) and because I was trying to be discreet with my paperwork I entered the results for the wrong job and didn't realise until after it had been submitted that I had mixed them up. So I emailed Gap as soon as I had submitted it but haven't heard anything back yet. It won't let me alter anything on it as it has been submitted.

I hope I don't get the boot and also has anyone else done anything quite so stupid?? :mad:

Hi, yes I have done a similar thing with GAP on a stamp job. I emailed them and explained the mistake, they emailed me next day to advise they had reset the forms so that I could enter the details again.

HTH

Hollypear

Scotties_Mum wrote: »

Hi, yes I have done a similar thing with GAP on a stamp job. I emailed them and explained the mistake, they emailed me next day to advise they had reset the forms so that I could enter the details again.

HTH

Nathalie Jane don't beat your self up over this. Even the most experienced of us make daft mistakes.

I made a complete balls up of one for ISC. Skimmed through the notes thinking it was same as last time. WRONG. It had changed. Only after I had driven all the way there and getting out the car had another look through and saw I must have a mortgage to do this job. Well I haven't got a mortgage so I had to abandon it, pay the parking, petrol for nothing. aaarghh. I know as MS'ers we lie all the time kind of but I hate phoning a company making an excuse. But I could hardly phone and say I hadn't properly read the briefing notes. Though it wasn't a mortgage enquiry.
I used to be guilty of forgetting the left and right. Did a fine dining Indian restaurant tonight. Now though I know this company don't ask for left and right I still did it anyway out of paranoia.

Last week as I am hoping to do up my hall soon I went to a carpet shop. Wasn't even doing a MS and found myself subconsciously noting left and right


Did two for PIP recently and they wanted left right and opposite. WHY!!!! First one had the back of a building but I don,t live there and haven't a clue so I asked casually in the bank "What is that building it looks familiar". The next one was mid opposite 2 shops so I noted both.

gallygirl

Hollypear wrote: »

Nathalie Jane don't beat your self up over this. Even the most experienced of us make daft mistakes.

I made a complete balls up of one for ISC. Skimmed through the notes thinking it was same as last time. WRONG. It had changed. Only after I had driven all the way there and getting out the car had another look through and saw I must have a mortgage to do this job. Well I haven't got a mortgage so I had to abandon it, pay the parking, petrol for nothing. aaarghh. I know as MS'ers we lie all the time kind of but I hate phoning a company making an excuse. But I could hardly phone and say I hadn't properly read the briefing notes. Though it wasn't a mortgage enquiry.
I used to be guilty of forgetting the left and right. Did a fine dining Indian restaurant tonight. Now though I know this company don't ask for left and right I still did it anyway out of paranoia.

Last week as I am hoping to do up my hall soon I went to a carpet shop. Wasn't even doing a MS and found myself subconsciously noting left and right


Did two for PIP recently and they wanted left right and opposite. WHY!!!! First one had the back of a building but I don,t live there and haven't a clue so I asked casually in the bank "What is that building it looks familiar". The next one was mid opposite 2 shops so I noted both.

It's when you join any queue and automatically start timing & counting customers that you know things have gone too far :rotfl:

TractorGirl327

imajica wrote: »

Thanks, that sounds right but there is no number there, which might have something to do with the fact that my receipt has "STORE COPY" written across the bottom

Nataliejane wrote: »

I did something really silly today. I had a day out with OH and did a few MSing jobs too (or should I say, I booked some MSing jobs and then it turned into a day out!! LOL)

Anyway, I decided to use free Wi-fi in a burger place (I hadn't just shopped them BTW!!) as they were GAP jobs which needed to be done in time.

Two jobs I did were both phone jobs which were nearly identical apart from one question I think in the questionnaire and both nearly had the same title (same start just with Comps at the end) and because I was trying to be discreet with my paperwork I entered the results for the wrong job and didn't realise until after it had been submitted that I had mixed them up. So I emailed Gap as soon as I had submitted it but haven't heard anything back yet. It won't let me alter anything on it as it has been submitted.

I hope I don't get the boot and also has anyone else done anything quite so stupid?? :mad:

Scotties_Mum wrote: »

Hi, yes I have done a similar thing with GAP on a stamp job. I emailed them and explained the mistake, they emailed me next day to advise they had reset the forms so that I could enter the details again.

HTH

I did exactly the same thing on Saturday with the 2 phone shops. I get them sooooo confused!! If you look a few pages back I think I posted on here about it. I emailed ShopperAssignmentsUK@gapbuster.com to explain, and very impressively, I got a reply email within an hour saying no worries, they re-set it for me and I did it again.

Rosy_Violet

Hollypear wrote: »

Last week as I am hoping to do up my hall soon I went to a carpet shop. Wasn't even doing a MS and found myself subconsciously noting left and right.

I find it's difficult to switch off the MS brain.I am constantly remembering stuff that I don't need to and thinking 'good job this is not a mystery shop' when the service is dreadful.I find I am writing the report in my head and for a split second I consider sending it to the company. I quickly come to my senses as I like being paid for my quality insight!

I do think MSing makes me able to complain in a constructive way when I am off duty and I have also been known to write a letter to employers when I have received good service.
Having worked in retail and the public services I do know it's appreciated.

red_fox

Has anyone done the photo place for ESA? I'm so confused as to what photos I'm supposed to be buying

Nataliejane

Thanks Hollypear, TG and Scotties Mum, I really appreciate the replies and I don't feel so stupid now

I sent an online enquiry but will send an email now to the address you did TG and see if I get a response soon.

Thanks again guys :beer:

buttabean6

Nataliejane wrote: »

I did something really silly today. I had a day out with OH and did a few MSing jobs too (or should I say, I booked some MSing jobs and then it turned into a day out!! LOL)

Anyway, I decided to use free Wi-fi in a burger place (I hadn't just shopped them BTW!!) as they were GAP jobs which needed to be done in time.

Two jobs I did were both phone jobs which were nearly identical apart from one question I think in the questionnaire and both nearly had the same title (same start just with Comps at the end) and because I was trying to be discreet with my paperwork I entered the results for the wrong job and didn't realise until after it had been submitted that I had mixed them up. So I emailed Gap as soon as I had submitted it but haven't heard anything back yet. It won't let me alter anything on it as it has been submitted.

I hope I don't get the boot and also has anyone else done anything quite so stupid?? :mad:

Done exactly the same thing myself with gyp, emailed them but they never got back to me. A week later they let me know I had completed the job wrong and wouldn't be getting paid I can still do these jobs though.

Last week I totally messed up, thought sandwich job was same as all my other ones I've done, didn't read notes properly and ewent at the wrong time!!! Then I forgot to ask for reciept in coffee shop took OH with me too so ended up an expensive lunch!!

Never mind, live & learn eh!!!!

Ang x

Miss_Qwerty

I've completely messed up today actually. Just randomly shopped completely the wrong clothes shop. No idea why I got them confused.

So i've spent £20 of my cash on clothes I didn't actually want (although they are really pretty) and me trying to be savvy I brought sale items so I can't even take them back. Oh well. I've learnt a little lesson there.

And i've got to go out again in my lunch and do the correct shop. I'm such a nugget.

mharzuk

Has anyone done a health food type shop for RE recently. Just going off to do mine and when I was re-reading the notes it states to purchase 1 item up to the re-imbusement amount. Has anyone bought more than 1 item (and had it approved?)?