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MYSTERY SHOPPING THREAD XI ** New people make sure you read the first 2 Posts **

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  • jc2703
    jc2703 Posts: 1,780 Forumite
    archers33 wrote: »
    AGHHH! I knew everything was going too well...

    I just did my first MS for the burger people. I did everything by the book, remembered to visit restroom, check what was left and right. Everything. I've just sat down to write up the report, and the receipt they gave me says I was there 30 minutes before I was actually there. This means that the receipt says I was there outside of the shop time. I know I was there at the right time, but how am I going to prove it? I've emailed them about, but haven't heard anything yet. I can't submit the report, because it keeps telling me it's not the right time! everything was going so well too...
    Every single burger job I have done the receipt is always at least 15 mins behind actual time - I alter the 'time as per receipt' to the actual time and then put a note in the comments box at the end of the questionnaire to say what I have done and why.

    J x
    Climbing back on the OS wagon after a short vacation to Recklessness
    Quit Smoking 08/06/09
  • begintowonder
    begintowonder Posts: 12 Forumite
    archers33 wrote: »
    AGHHH! I knew everything was going too well...

    I just did my first MS for the burger people. I did everything by the book, remembered to visit restroom, check what was left and right. Everything. I've just sat down to write up the report, and the receipt they gave me says I was there 30 minutes before I was actually there. This means that the receipt says I was there outside of the shop time. I know I was there at the right time, but how am I going to prove it? I've emailed them about, but haven't heard anything yet. I can't submit the report, because it keeps telling me it's not the right time! everything was going so well too...

    Like the past two posters have said, this has happened to me as well. I agree that you should just alter the time and explain in the comments. :)
  • archers33
    archers33 Posts: 5 Forumite
    Thank you for all your help. I was beginning to panic, because I know they can be quite strict with the burger jobs, and this was my first one! I've followed your advice, and I was finally able to submit my report. Now I can relax before tomorrow's jobs...
  • vicz123
    vicz123 Posts: 370 Forumite
    does anyone know what is 'customer mania' behaviour? :confused: :rotfl:
    Mystery Shopping £1147/£2000 (Jan) :j

    Bingo wins since Jan: £1320 :T
  • kitchpoo
    kitchpoo Posts: 1,255 Forumite
    vicz123 wrote: »
    does anyone know what is 'customer mania' behaviour? :confused: :rotfl:
    I have included things like birthday parties under customer mania.
    Praying at the church of MSE should be compulsory!

    There are three types of people in the world, those who can add up and those who can't.
  • cte1111
    cte1111 Posts: 7,390 Forumite
    Part of the Furniture Combo Breaker
    Things like handing out balloons and hats to the kids.
  • gallygirl
    gallygirl Posts: 17,240 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    cte1111 wrote: »
    Things like handing out balloons and hats to the kids.

    Or the mystery shoppers :rotfl:
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort
    :) Mortgage Balance = £0 :)
    "Do what others won't early in life so you can do what others can't later in life"
  • System
    System Posts: 178,349 Community Admin
    10,000 Posts Photogenic Name Dropper
    gallygirl wrote: »
    Or the mystery shoppers :rotfl:

    not to mention colouring pencils and pictures, free chicken nuggets, and cleaning the table adjacent to you 4 times during your visit even when not dirty.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • vicz123
    vicz123 Posts: 370 Forumite
    lol they certainly didn't do any of that! the place was covered in fries and rubbish :eek: don't get a floor show on chicken jobs as they give you a receipt without asking!
    Mystery Shopping £1147/£2000 (Jan) :j

    Bingo wins since Jan: £1320 :T
  • matthewluck
    matthewluck Posts: 346 Forumite
    Lol has anyone asked a member of public for help because they were dressed like the staff?
This discussion has been closed.
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