Tesco Coupon policy Complaint thread

dazza.mk

ben501 wrote: »

It's clear now. All the people using coupons are just 'aiding and abetting':rolleyes:

Last time I looked that was treated almost as bad as the fraud itself.

Just as well this isn't a criminal matter (yet)

Rubbish, simple contract law the customer offered to buy the products for cash + coupons, Tesco accepted the offer.

The store customer is not party to the separate contract where effectively Tesco sells the coupon back to the Manufacturer for the face value + handling fees.

Only as previously mentioned any coupons used in self scan is the issue cloudy.

jennytablina

stephen12345 wrote: »

people were catched at willenhall tesco with carrier bags full of pedigree coupons,they were selling these on the carpark to customers ,gangs were going inside using coupons then selling the trolley of food for halve price!so think when you need your car washing as you will then know which type of people were doing this ( illegal im*****s)

I serve all types on my till and immigrants while they can sometimes bend the rules a little not many know enough English to use coupons or they buy super cheap items in bulk. Those guys know how to shop well without breaking the budget!

A few might do that sort of thing but most of the time immigrants are in groups simply because that's how they shop. So you cant pin it on them

200 coupons? Would you tell me where?!!! On whole most of the "couponers" were saving around five pounds per shop. Not all Tesco staff were privvy to the coupon policy as you might suggest, hence people getting their legitimate coupons refused due to the failings of T's staff to recocgnize their own policy. The "pay with coupons" has apparently been on offer for the past fourteen years and as Martin Lewis has stated before is a "chinese whisper".

Sure its a Chinese whisper, Tesco isnt going to go out there and say "HAY GUYS YOU CAN USE THOSE COUPONS FOR OTHER STUFF TOO" because the policy was just one of those things savvy types could grasp. I occasionally suggested this policy to people and asked my team leaders to clarify the policy for me a while back as there was a bit of confusion over the coupon situation a few months back.

Tesco did not previously go out of their way to tell staff the coupon policy, we were taught how to identify a fake or out of date voucher but we didn't have the "coupon policy" drummed into our heads. When they changed this policy about a year ago to 2 coupons per item not brought we were told about it but again staff only knew if they checked up with the right people.

Incidentally noting some posters on this site there's a few who have gone far beyond the acceptable amounts for coupon spending.

Martin going on GMTV and telling people didnt really change anything, not that many people watch GMTV and keep their ears open to whats being said. It might of caused a small increase in coupon spending but it seems to me the Pedegree scam was the last straw, nothing to do with Martins appearance

Fact; before he glorified himself on GMTV about the "coupon policy" that he seemingly claimed was his own, we were all emailing, phoning and contcting store managers to clarify the situation. After Martins' appearance we all knew the writing was on the wall. So come Black Friday it was no surprise. The only surprise was the swiftness of the policy to be implemented

How the heck did Martin claim it his own? The coupon policy was Tesco's not his or yours or anyone elses to claim. He simply informed people of this as he does everything else moneysaving. The site claims its non-profit, Martins appearances might earn him a little cash but the guy runs a tight ship here, nothing wrong with him getting his message out

Also "Black Friday"? Seriously some people here need to get over themselves and listen to good advice! There are PLENTY other ways to save money, if your so bad off that you need to use coupons so bad maybe some people need to review what they are doing in life. I cant believe anyone can be in such debt that you cant afford even to pay for food somehow

It takes literally weeks for team leaders to receive their new instructions from "head office" via shhet #5. In my store they had fifteen minutes to put up the the new coupon policy with the gharrish yellow signs (p.s. we know you are not a thief but look out!) same as every other supermarket, close off the coupon slots at the self service and say thankyou for your custom but goodnight. A lot of hard work by regular couponers has come to an end because of the crass stupidity of a man that thinks just because we post on his web-site it's mine! Chucking the information out to the masses has done him no favours and certainly those who spent literally hours looking for offers an coupons no favours either.

What a selfish view. "I am entitled to my coupons and so are the ones who originally found them but nobody else is!"

There was nothing wrong with people who would use vouchers to shave a bit off their bill, when it was like that there was a chance for coupons and purchases to balance themselves out and allow *everyone* their oppertunity to save a little extra. But then some people got greedy and took more than their fair share of the savings pie in that regard.

Incidentally while main staff is not normally in contact with Head Office, we are in the digital age when memos can be sent to all stores via internet in mere seconds if they so wish. Team 5 is weekly and we are often kept informed on various events going on. This particular policy change was swift but clearly they didn't want the Pedigree fiasco to get any worse after the papers caught wind of it.

madmuppet5

LizzieS wrote: »

Dom, I have no issue with people using coupons for a different product. What I personally object to is people using a high % against spending - that is simply because Tesco would soon end up with more coupons than sales of a product and obviously at that point the scheme would have gone anyway.

I remember reading on here some months back that Tesco did not accept internet coupons - I was going to print some for items that I was buying.

I feel it is wrong for so many people to blame Martin - there is no concrete proof, only assumptions. There are many other alternatives. For all any of us know, some people could have been doing similiar things with the specific type of coupons for years - it is the value of £6.99 that has made it easier for them.

But that was in the Tesco's policy! "A customer may use coupons to the full value of their shop as long as the products are sold in-store". Obviously after a certain person advertised this to the masses it was unsustainable hence the furore over the rhetoric that someone has spouted HTH

madmuppet5

Edinburghlass wrote: »

I suggest you read the Terms and Conditions of using MSE, you'll find them here...

http://www.moneysavingexpert.com/site/terms-conditions

It beggars believe that you accuse the host of this website of "crass stupidity" for "chucking the information out to the masses". If this is your opinion then again I'd suggest that MSE and the ethos of MSE is not for you.

You should also read the Stats on the front page of the Main Site to see just how many people viewed MSE, 7.7m in September, these are the "masses" you are so dismissive of.

http://www.moneysavingexpert.com/

7.7m?:rotfl:You mean people logging off and logging again. 7.7 million divided by 30 divided by 12 (guestamation) = a lower number

madmuppet5

LizzieS wrote: »

The fact remains that there are numerous websites offering coupon information, that means no-one has a patent for exclusive rights - in other words if you put information in the public domain, anyone involved in TV can do what Martin did.

what are you on about?:rotfl::rotfl::rotfl:

LizzieS_2

madmuppet5 wrote: »

what are you on about?:rotfl::rotfl::rotfl:

You cannot stop some-one from broadcasting deals on TV, so there is little point moaning about it.

tescoisace

EssexGirl wrote: »

There's lots of talk on here about how long it takes to find these coupons.
Well maybe instead of wallowing in the misery of having their cushy coupon lifestyle removed from them, they should put those research talents into getting a proper salary instad of seeing it as a right to have coupons. But I'm sure it's far easier to sit on ones arris all day long looking for new vouchers than it it to be out in the real world doing real things.
Avenues to reduce debt are cutting up the credit cards, selling excess stuff and when that's done work, work and more work until the debt is cleared and they can hold their heads up high and proudly say "I did it all myself" NOT by relying on handouts, or coupons, but by being frugal. No-one seems to know how to be frugal these days, nor how to save for the things that they must have.

hi essexgirl you say.............
Avenues to reduce debt are cutting up the credit cards..........and using legitimate coupons

you say....
No-one seems to know how to be frugal these days, nor how to save for the things that they must have..................use legit coupons

you say....
But I'm sure it's far easier to sit on ones arris all day long looking for new vouchers than it it to be out in the real world doing real things. ..............sorry, didn't have time to look all day long for coupons, because of my 2 jobs.....but i am forver in debt of those kind folks that did..........which in turn allowed me to use LEGIT coupons


you say.....
Well maybe instead of wallowing in the misery of having their cushy coupon lifestyle removed from them, they should put those research talents into getting a proper salary instad of seeing it as a right to have coupons.........i don't see it as a right to have coupons.....YOU DO . maybe if i now can't manage, not being able to be frugal anymore with the loss of coupons, i could jack my jobs in :T and ask for HANDOUTS from the good old taxpapyers.
and essex girl...........lifes a b***h, and not all peeps are in situations where they don't need a little extra help, as our MR.T's say..........EVERY LITTLE HELPS. the majority of couponers are good honest hard working peeps, don't be too quick to jump on the bandwagon please. .....give us a break .

chardonnay_2

perhaps in future anyone with a so called "loophole" would be better posting it on pts www.paidtoshop.com or hot deals etc instead of here.

madmuppet5

LizzieS wrote: »

You cannot stop some-one from broadcasting deals on TV, so there is little point moaning about it.

Is that your argument?

:rotfl::rotfl:

LizzieS_2

madmuppet5 wrote: »

Is that your argument?

:rotfl::rotfl:

I don't have an argument, I have a point of view.

The specific statement you copied was an answer to one question raised by you. If you want my point of view - read back all my posts on this thread.