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BELKIN - ggrrr

I own a pants belkin router, paid good money, guaranteed for life (worst router ever owned) - so they say! But try contacting them, I keep finding email addresses, emailing, and they keep bouncing back telling me they have changed the way there customer service dept works and there is a link which only takes you to an FAQ page - no email. Have given up, am fed up of them.
DEBT FREE since 2011
Retiring to Spain has changed my world

:beer:
«13

Comments

  • MothballsWallet
    MothballsWallet Posts: 15,895 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you tried +44 (0)1933 35 2000? This is their switchboard number on their website.

    It's actually illegal for them not to include an email address in their contact details, has been since January 2007. * goes off to report Belkin UK to the BERR *
  • aytch
    aytch Posts: 1,721 Forumite
    Thank you, I will ring up and rant ......... calmly!
    DEBT FREE since 2011
    Retiring to Spain has changed my world

    :beer:
  • tammigirl
    tammigirl Posts: 422 Forumite
    my belkin has packed up recently as well....i am having the same trouble as you..thanks for the phone numbers x
  • aytch
    aytch Posts: 1,721 Forumite
    not open today - just tried ..... can you find an email address?
    DEBT FREE since 2011
    Retiring to Spain has changed my world

    :beer:
  • OP may get a better response on the techie bored
  • The_Pedant
    The_Pedant Posts: 634 Forumite
    I've always found Belkin electronics to be of rather poor quality. Ever since they seem to have taken over the shelf space at PC World etc I figured there must be a huge markup. To be honest, I know a few folks who have used Belkin, & all pretty much have the same opinion. The only items I touch of theirs now are cables (when not marked up to crazy prices).

    If something isn't working & you're getting no joy from support, you could just try writing to them at the address on the site.
  • Jaffa.
    Jaffa. Posts: 1,193 Forumite
    Well what seems to be the problem with the router?
  • aytch
    aytch Posts: 1,721 Forumite
    Jaffa. wrote: »
    Well what seems to be the problem with the router?

    I have had it 8 months and have to reboot it at least 5 times a day. i thought it was my ISP - but no. I have reset it, started again more times than I care to remember, use only one laptop with it, searched for firmware upgrades - none available. Never had an issue with my previous netgear router until the dog killed it!
    DEBT FREE since 2011
    Retiring to Spain has changed my world

    :beer:
  • Jaffa.
    Jaffa. Posts: 1,193 Forumite
    Okay, are you on ADSL or Cable? Also who is your ISP?
  • aytch
    aytch Posts: 1,721 Forumite
    Jaffa. wrote: »
    Okay, are you on ADSL or Cable? Also who is your ISP?

    ASDL - talk talk - they checked my line and all was fine. Used next doors router - connected fine
    DEBT FREE since 2011
    Retiring to Spain has changed my world

    :beer:
This discussion has been closed.
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