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T-shirt shrunk - what can I do?

I took my DD to the Metro centre for a birthday treat and she bought herself a t-shirt from HMV out of her birthday money.

Following the instructions on the packaging I washed it and tumble dried on a low heat. The t-shirt has shrunk to about 2/3 its original size.

The label in the t-shirt says do not tumble dry yet the packaging says low heat only.

I have contacted the manufacturer and they are not willing to do anything as they have none in stock.

HMV Metro Centre are prepared to swap/refund, but the Metro Centre is over 100 miles away. Our local HMV wont do anything because we dont have the reciept.

Am I stuck?
Light travels faster than sound - that's why you can see someone who looks bright until they open their mouth.

Comments

  • bryanb
    bryanb Posts: 5,034 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I think if the place you bought from has agreed to refund/swap you can't expect more, Especially without receipt.
    This is an open forum, anyone can post and I just did !
  • Halloway
    Halloway Posts: 1,612 Forumite
    It's only HMV Metro Centre who have a responsibility to refund/swap the item. You could always post it to them I suppose?
  • BonandDom
    BonandDom Posts: 497 Forumite
    Oh well - looks like I'll have to buy her another one to replace it. Probably be cheaper than a trip to the metro centre:rolleyes:
    Light travels faster than sound - that's why you can see someone who looks bright until they open their mouth.
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