MSE News: E.ON energy tariff now cheapest, though price 'too high'

Former_MSE_Guy

This is the discussion thread for the following MSE News Story:

"Energy giant E.ON has cut prices on an online tariff to make it the cheapest on average, according to a price comparison site. Yet the cut is only for a minority ..."

Read the full story:
E.ON energy tariff now cheapest, though price 'too high'

Colin_London

Just to confirm, do any reductions implemented on an existing tariff Fix Online v3 (as opposed to introduction of a new tariff, say FixOnline 4) flow down automatically to people who have already switched to that tariff? Or do EON keep people who switched prior to the reduction on the rates in force when they switched?

E.ON_Company_Representative:_Helena

Hi Colin,

Just wanted to let you know where the discount has increased for the fixonline prices, this does apply to new and existing customers.

Helena

Plushchris

E.ON_Company_Representative:_Helena wrote: »

Hi Colin,

Just wanted to let you know where the discount has increased for the fixonline prices, this does apply to new and existing customers.

Helena

Does this also mean that E-on can decrease the discount on this tariff at any time too?

Meaning its a fixed price tariff but could possibly go up by 20% due to the discount being withdrawn?

E.ON_Company_Representative:_Helena

Hi Plushchris,

FixOnline offers the discount until at least 1st December 2010, this is also when the unit prices are fixed until.

Helena

Colin_London

Plushchris wrote: »

Does this also mean that E-on can decrease the discount on this tariff at any time too?

Meaning its a fixed price tariff but could possibly go up by 20% due to the discount being withdrawn?

Plushchris - EON have clearly 'tweaked' the discount on FixOnline 3 to ensure that it stays at the top of the Comparison Websites list.

As I thought, and as Helena has confirmed, as EON have altered an existing product to the benefit of customers, they have applied it to everyone on the tariff whether they signed up before or after the tweak.

Clearly they won't decrease the discount to customers detriment, as that would defeat the reason of signing up to a fixed plan.

Well done EON for being consistent, and for not pulling the usual trick of launching a new product version with the lower rate.

property.advert

I don't see E-on as anywhere near the top of the tree with my usage.

Seemore_2

From todays TIM


http://www.thisismoney.co.uk/bargains-and-rip-offs/household-bills/article.html?in_article_id=491427&in_page_id=510&ct=5

Colin_London

Well, I was happy that EON were increasing its online discount for FixOnline 3....... :dance:

....... until I read the press release:

http://pressreleases.eon-uk.com/blogs/eonukpressreleases/archive/2009/10/02/1448.aspx

and realised that my region (Eastern) is one of three where the discount is NOT being changed (Eastern, Norweb & East Midlands) :doh:

So much for the energy sites which were stating that this discount was increasing 'across the UK'.... :mad:

E.ON_Company_Representative:_Helena

Hi colin,

I think there is a bit of confusion around this, I will try and clear it up.

The Eastern and East Midlands areas increased the amount of discount from 24 September, the other areas that increased the discount was effective from 2 October 2009.

Therefore Eastern and East Midlands did not increase it again.

Helena

Colin_London

Helena,

The discount changes on 23rd September were for East Midlands and Yorkshire regions, NOT for Eastern according to several change logs on energy saving websites.

Therefore Eastern region online discount is still at 13.4%, unchanged from when I transferred to the tariff on 21st September.

If there was a reduction in Eastern Region on 24/9/09 then please let me know, as it looks like the increased discount has not been applied to my account......