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Vanquis fraud
Gordon86
Posts: 3 Newbie
in Credit cards
Has anyone dealt with vanquis regarding fraudulent transactions?
A month ago they called indicating that a number of large transactions had occured on my account which i didnt know about, i was told a decloration form would be sent out for me to sign to say the transactions werent me. I rang them about two weeks ago asking where it was and was told it would be sent out within then next week. Two weeks later still no sign of it, also i recieved my statement today.. i have to continue paying them even though i havent used my card? and my balance was at 0 to begin with. surely this cant be right?
A month ago they called indicating that a number of large transactions had occured on my account which i didnt know about, i was told a decloration form would be sent out for me to sign to say the transactions werent me. I rang them about two weeks ago asking where it was and was told it would be sent out within then next week. Two weeks later still no sign of it, also i recieved my statement today.. i have to continue paying them even though i havent used my card? and my balance was at 0 to begin with. surely this cant be right?
0
Comments
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No it isnt.
Write a letter of complaint to Vanquis telling them what you have told us on here.0
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