n-power - large bill £423

PNPSUKNET

skiTTish wrote: »

My advise ,check check AND CHECK AGAIN ,their reading details !!!!

I just received my finial bill form N-power ,thought it was a mistake but they wouldn't have it !!
Turns out they based my final reading on my telephone number that I gave then when I rang to give the readings:mad: regardless of the fact ,there were too many numbers ...they just picked out the number in the phone number that fitted and ignored the rest!!! :mad:
Revised bill is £200 less !!
Thank god the MIL noticed the reading was almost our phone number ,then we realised what had happened but n-power had me almost convinced enough to pay!!!!!

are final reads not provided by the supplier you move to as they are agreed between the two I believe?

sweetstudent

PNPSUKNET wrote: »

are final reads not provided by the supplier you move to as they are agreed between the two I believe?

The reads thats are agreed have to be within 250 units of each other.. This is industry standards.

skiTTish

Final read was provided by me as i moved house
As i said i rang to give them the final read for gas and leccy and my new phone number and to give them the start reading at the new house .
I knew a mistake had been made but they almost had me believing i owed it and i nearly paid ,thank god for the mother-in-law(never though I would say that !!):eek:

Empty_pockets

Left N power years ago for similar problems. Mupppets.

Am with British now, maybe not the cheapest but never had any problems with them.

savingcaz

We too have had loads of problems with N power, switched with them 2 years ago and our bills have soared! I need to phone them actually and argue with them again! about our 'so called capped' price till 11 yet our last bill talked about a price change and the if you pay by DD you save x amount, also if you pay 12 months DD you get £100 Back and if there were not cheaper than powergen! wish me luck!! I will def be switching when we are clear of debt!

edrushuk

Hi everyone, thanks for the tips and pointers, I will speak to my management company and ask for access to the meter for at least the weekend so I can regulary check the movements.
I do feel something is wrong, my mum lives in a 4 bed council flat with 3 adult & 3 kids, they always have a tv+ (in 6 roooms) computer, lights washing machine going daily, and she was horrified at my bill.
I feel the only way out of this is to move out of my little flat..it will be a shame, because it is so perfect for me. I just cannot afford to be paying nearly £200 per month on utilities. I have lived on my own on and off for the last 15 years and never experienced anything like this. My last electric bills (about 5 years ago and via a meter key) was about £30 per month!!

Thanks

Susanna