thunderstorm in spain

ANDENA

my daughter lives in spain and yesterday had thunderstorms, which has affected her dell vista laptop.it comes on then goes off. can anybody tell me how to put this right.

sco0ter

We are going to need a LOT more info first.

Was the laptop plugged in to a wall socket??

Did it turn off during the storm??

When did the problem first happen??

How far into the boot sequence does it get???

Any start up bleeps???

What is the model number???

ANDENA

laptop was plugged into wall but not switched on was not using it till next day.switched on padlock signs light up 9 a downwards arrow for 2 to 3 seconds then goes off.dont get in to boot sequence Inspiron PP204 Make and Model i hope you can help.

ANDENA

ANDENA wrote: »

laptop was plugged into wall but not switched on was not using it till next day.switched on padlock signs light up 9 a downwards arrow for 2 to 3 seconds then goes off.dont get in to boot sequence Inspiron PP204 Make and Model i hope you can help.

Just checked details of laptop and it is Inspiron 6400 if this is any help.

Baldur

ANDENA wrote: »

laptop was plugged into wall but not switched on was not using it till next day.

Was it also plugged in to the telephone line? Many people forget to unplug modems, etc., during electrical storms and this can often be the source of damage to computers.

isofa

If it was just plugged into the power socket, it's extremely unlikely to have received damage, the power supply acts like a UPS for protection, so whilst it might have blown that, damage to the laptop from the power lead would be very unlikely.

However if the modem/broadband link was connected to the phone socket, you are far more likely to have a machine damaged from a strike near to a phone line, and this would directly fry the laptop, unless you had a protection filter on the line before it entered the computer...

ANDENA

Baldur wrote: »

Was it also plugged in to the telephone line? Many people forget to unplug modems, etc., during electrical storms and this can often be the source of damage to computers.

as i can gather it was plugged in but will know more when i go over there sat for a week, sounds as if i got to bring it back with me.

ANDENA

Baldur wrote: »

Was it also plugged in to the telephone line? Many people forget to unplug modems, etc., during electrical storms and this can often be the source of damage to computers.

I have got to bring it back as i am going for a week on sat.