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how do i get rid of the Antivirus 2010 virus??? help!!!!
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The_White_Horse
Posts: 3,315 Forumite
in Techie Stuff
Hi all, i have the above virus on my pc. I know absolutely NOTHING about pc's, except how to turn it on and press the button to get on internet.
How do I get rid of it??????? Plus, it seems to not be allowing me access to internet to download what I might actually require to get rid of it.
i'd be grateful for your advice, but please bear in mind - i know nothing about computers!!!
thanks
How do I get rid of it??????? Plus, it seems to not be allowing me access to internet to download what I might actually require to get rid of it.
i'd be grateful for your advice, but please bear in mind - i know nothing about computers!!!
thanks
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Comments
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anyone?????0
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A good start would be to download and run MalwareBytes - quick scan. You may have to install/run it in safe mode, as the virus will actively block a lot of repair actions.
Do you have another PC to download it on, and transfer by memory stick.0 -
If you really have no idea at all then your best bet is to take it to a local computer repair place. They are often surprisingly helpful.0
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thanks all, i shall give these a try0
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Scan with Malwarebytes reboot when asked. Scan with Superantispyware. Finally scan with your Antivirus. Once this is done scan with and post a HiJackThis log.0
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thanks all.0
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Just a quick note, before running MalwareBytes, delete your temporary internet files (Tools-Delete Browsing History- select Delete Files next to Temporary Internet Files. Vastly speeds the scan up!0
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nice one. i shall do.0
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