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aol? - no bt! no aol!
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juehankie
Posts: 135 Forumite
in Phones & TV
argh!
paid aol since aug 2005 for service of talk and broadband
we move house - broadband yes - talk dissappears
when do i find out? - 3 months later when i get bill from BT - even though i been paying aol
aol, after 7 hours of calls (at 5p a min)!! offer £100 -
i am now £167 + £53 + £30 out of pocket
what now?
paid aol since aug 2005 for service of talk and broadband
we move house - broadband yes - talk dissappears
when do i find out? - 3 months later when i get bill from BT - even though i been paying aol
aol, after 7 hours of calls (at 5p a min)!! offer £100 -
i am now £167 + £53 + £30 out of pocket
what now?
0
Comments
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Small Claims Court?
They've clearly admitted resonsibility by paying you £100 compensation so claim the REAL cost of their ineptitude.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
ok - will do - just been there 3 times in past 2 months - it really works!0
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