PPI Un-disclosed to me at mortgage purchase

brumgav

Hi,

I'm after some advice. A company (whose details I can provide if you wish) called me this afternoon regarding claiming back money through mis-sold PPIs that were sold with a mortgage. I promptly stopped the sales representative telling him it didnt apply to me as I never took out PPI with my mortgage.

Then he went on to telling me that when I took out my Northern Rock Mortgage in 2005 (which is true) in order for staff to get commission PPI was added to the mortgage without my consent and had it not been I would have been paying less each month. He said that although he couldnt give me an exact figure it would at the minimum be £1400.00 that I could claim. He said I would get 100% as there fees are paid back through the company they claim against.

He told me they have sent me about 4 covering letters over the past 8 months but that I had not responded. I dont remember these letters but as he said I may have dismissed them when I saw PPI as I never purchased it.

He explained that in order for me to claim back the money owed to me he would need to send me some government forms which cost the government £300.00 each time they send them, to counteract this he required a payment of £99.99 as a deposit, which would be returned in 6-8 weeks along with 100% of the money that is owed to me through the mis-sold PPI.

So, how true is all of this??

Does this sound legitimate to you?

Let me know as I'm heavily in debt and this money would provide a great boost to clearing my debts

Regards

Gavin

di3004

brumgav wrote: »

Hi,

I'm after some advice. A company (whose details I can provide if you wish) called me this afternoon regarding claiming back money through mis-sold PPIs that were sold with a mortgage. I promptly stopped the sales representative telling him it didnt apply to me as I never took out PPI with my mortgage.

Then he went on to telling me that when I took out my Northern Rock Mortgage in 2005 (which is true) in order for staff to get commission PPI was added to the mortgage without my consent and had it not been I would have been paying less each month. He said that although he couldnt give me an exact figure it would at the minimum be £1400.00 that I could claim. He said I would get 100% as there fees are paid back through the company they claim against.

He told me they have sent me about 4 covering letters over the past 8 months but that I had not responded. I dont remember these letters but as he said I may have dismissed them when I saw PPI as I never purchased it.

He explained that in order for me to claim back the money owed to me he would need to send me some government forms which cost the government £300.00 each time they send them, to counteract this he required a payment of £99.99 as a deposit, which would be returned in 6-8 weeks along with 100% of the money that is owed to me through the mis-sold PPI.

So, how true is all of this??

Does this sound legitimate to you?

Let me know as I'm heavily in debt and this money would provide a great boost to clearing my debts

Regards

Gavin

Hi Gavin

And welcome.;)

I am not too sure on this to be honest, but all I can say is that these may have collected your info, when you sent your applications back in the past, sometimes you tick yes or no for organisations to contact you in the future, yet this is not always the case.
Where your details are held on databasis for approx 6 years, sometimes even longer.

This in my opinion a claims company who charge, where if you do this yourself, if you do have a case, this can be done all free, with help from this site and also with the use of the templates.

I think maybe as its in regards of a mortgage, maybe Dunstonh will have some answers on this one for you.;)

marshallka

I would report the company. This certainly sounds like a scam and also how did they get hold of such personal details. Get on to the Ministry of Justice about this.

di3004

marshallka wrote: »

I would report the company. This certainly sounds like a scam and also how did they get hold of such personal details. Get on to the Ministry of Justice about this.

I agree Marshallka, something not right about this is it?

dunstonh

A company (whose details I can provide if you wish) called me this afternoon regarding claiming back money through mis-sold PPIs that were sold with a mortgage. I promptly stopped the sales representative telling him it didnt apply to me as I never took out PPI with my mortgage.

On the Northern Rock mortgages I have come across with MPPI, they have all been monthly premium from the current account. Not added to the mortgage. I am not aware of any mainstream bank that has added MPPI to the mortgage as a single premium in their own cases. Secure loans and personal loans maybe, but not mortgages.

Then he went on to telling me that when I took out my Northern Rock Mortgage in 2005 (which is true) in order for staff to get commission PPI was added to the mortgage without my consent and had it not been I would have been paying less each month. He said that although he couldnt give me an exact figure it would at the minimum be £1400.00 that I could claim. He said I would get 100% as there fees are paid back through the company they claim against.

Couple of issues here.

1 - Personal details are published to the level that they need to make those assumptions. The registry will have lender but not what financial products you have. So, if they have personal data on you then its probably obtained by unlawful means. A data protection breach. Very common with claims companies as many use ex financial services staff.
2 - The claims company is not able to claim back fees from the lender using the FSA approved complaints process (the free service where you complain to provider first and if not happy you go to the ombudsman). This sounds like a lie to get you to sign up.

He explained that in order for me to claim back the money owed to me he would need to send me some government forms which cost the government £300.00 each time they send them, to counteract this he required a payment of £99.99 as a deposit, which would be returned in 6-8 weeks along with 100% of the money that is owed to me through the mis-sold PPI.

There are no Govt forms. It is quite a common scam by some claims companies to drop words like government, ministry of justice and regulator into their sales patter to make them sound official.

So, how true is all of this??

Does this sound legitimate to you?

None of it sounds legitimate to be honest. It sounds like either a total scam at worst or a dodgy claims company at best. You should report them to the MoJ straight away as there is going to be some really unfortunate people sign up with them and kiss goodbye to that upfront money.

You can mention the company name here. You are an unknown and cannot be identified and you are only saying what happened. The regulars here can check to see if its a real claims company and give you the details to report to the MoJ.

marshallka

Was it anything like this company here

http://whocallsme.com/Phone-Number.aspx/08719069911

There is a big thread about them on here. I would not go near ANY of these type claims companies TBH.

http://forums.moneysavingexpert.com/showthread.html?t=1255573&highlight=first+line+services

clamour_kid

dunstonh wrote: »

On the Northern Rock mortgages I have come across with MPPI, they have all been monthly premium from the current account. Not added to the mortgage. I am not aware of any mainstream bank that has added MPPI to the mortgage as a single premium in their own cases. Secure loans and personal loans maybe, but not mortgages.



Couple of issues here.

1 - Personal details are published to the level that they need to make those assumptions. The registry will have lender but not what financial products you have. So, if they have personal data on you then its probably obtained by unlawful means. A data protection breach. Very common with claims companies as many use ex financial services staff.
2 - The claims company is not able to claim back fees from the lender using the FSA approved complaints process (the free service where you complain to provider first and if not happy you go to the ombudsman). This sounds like a lie to get you to sign up.



There are no Govt forms. It is quite a common scam by some claims companies to drop words like government, ministry of justice and regulator into their sales patter to make them sound official.



None of it sounds legitimate to be honest. It sounds like either a total scam at worst or a dodgy claims company at best. You should report them to the MoJ straight away as there is going to be some really unfortunate people sign up with them and kiss goodbye to that upfront money.

You can mention the company name here. You are an unknown and cannot be identified and you are only saying what happened. The regulars here can check to see if its a real claims company and give you the details to report to the MoJ.

I have a Northern Rock mortgage taken out in December 2005 and checking through the paperwork it shows that a PPI amount makes up part of the monthly premium I pay towards my mortgage. I didn't know that was added and certainly didn't sign any documentation to say I wanted it.

Should I be reclaiming this back?

dunstonh

clamour_kid wrote: »

I have a Northern Rock mortgage taken out in December 2005 and checking through the paperwork it shows that a PPI amount makes up part of the monthly premium I pay towards my mortgage. I didn't know that was added and certainly didn't sign any documentation to say I wanted it.

Should I be reclaiming this back?

In the past, monthly premiums did often get taken with the monthly mortgage payment . This included home insurance for a while as well. If it was paid with the mortgage payment but not added to the debt then that is acceptable.

If it was paid as a single premium and your mortgage increased to pay for it then that is not acceptable.

I would have thought a 2005 policy would have had a signature on the proposal.

You can query that though by basically telling them that you didnt know you had it and didnt ask for it.

clamour_kid

dunstonh wrote: »

In the past, monthly premiums did often get taken with the monthly mortgage payment . This included home insurance for a while as well. If it was paid with the mortgage payment but not added to the debt then that is acceptable.

If it was paid as a single premium and your mortgage increased to pay for it then that is not acceptable.

I would have thought a 2005 policy would have had a signature on the proposal.

You can query that though by basically telling them that you didnt know you had it and didnt ask for it.

Thanks dunstonh. Yes that is exactly what I have done. I have sent off the 2nd letter claiming that I didn't know I had it and am not eligible for it anyway and have so been missold. Awaiting their response.

brumgav

Thanks to all for the great replies and advice.

I haven't got the original company details to hand but today had a call from another company asking why I had not yet claimed back my mis-sold PPI.

This time the rep said that my details were published in a government database???

Anyway, he left his number for me to call him back and also their website to look at, which is swiftrecoveryuk which can be seen at www(dot)swiftrecoveryuk(dot)com which looks dodgy as they don't have a phone number on there.

Any thoughts?

Regards,

Gavin