118866 scam!!!!!

Could someone please explain to me how it is BT is charging for 18866 calls via their billing entry 118866 they say that 18866 is charging them for it and they are charging me approx. £3.50 per quarter I understood
that 18866 over ride BT and that there is no charge for this service
does anyone else experience this please.

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  • edited 28 September 2009 at 9:40AM
    HeinzHeinz Forumite
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    edited 28 September 2009 at 9:40AM
    You misdialled and, instead of accessing 18866's cheap override network, connected to 118866 - one of the most expensive (dq30 charge rate) directory enquiry 'services' - £1.4681 for the first 60 seconds and then 29.37p per minute (£1.50 for the first 60 seconds and then 30p per minute when VAT goes up to 17.5% again).

    Consider changing to 18185 as your override provider. They charge the same 5p connection and 0p per minute at all times for calls of unlimited duration to UK 01/02/03 numbers, are cheaper for calls to mobiles and many countires and, if you misdial, the 118185 directory enquiry 'service' is only charged at dq7 charge rate - no massive charge for the first minute, just(!) 68.52p per minute at all times (70p per minute when VAT goes up to 17.5% again).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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