Can I send an opened non-faulty item back within cooling off period?

Anihilator

What was the appliance?
Why wasnt it suitable?
What usage has it occurred?

Think these are the relevent questions. It comes down to interpretation of law but easier to suggest outcome with answers to above.

cleo1299

derrick wrote: »

Amazon, (or any supplier), cannot take away statutory rights by their own T&Cs, I am not saying they are as they do seem to be adhering to the DSR,, but if they, or anyone else attempts to do so, then they need referring to Trading Standards fro breaching a CRIMINAL Act.
SoGA, DSR, etc will ALWAYS take precedence over companies T&Cs, (even if/when those T&Cs go further than statutory rights if there are any unfair/illegal terms in them).

The webpage I cited is simply Amazon's summary of how the statutory rights apply to Amazon's product line. Useful information for anyone considering a return, as it lets you know which items can be returned with no hassle.