IE & Firefox not connecting but MSN can

blissfulbabe

Not through a router, no - she plugs a cable in to access the internet.

b33r

Work giving a DNS flush a try:

Tell her to click on start, then run then type in "ipconfig /flushdns" without the quotes.

HTML200

Oh, but it's not me who has the problem!;):D

The OP's gone off line now, so we'll not get any answers til tomorrow at least!

Sorry, MG, mistook you for the OP!


Does your daughter plug the cable directly into a wall, or into some sort of box? If the latter, do as zenmaster suggests and get her to power it off/on.

gaming_guy

possibly the proxy settings are not set correctly?

if the university doesn't have a proxy, then you do not need to worry about the proxy settings. if you don't know the correct settings, i'm sure that tech support will give be able to help.

blissfulbabe

Guys

Just wanted to say thanks for your all your help - it turns out that there was a glitch with the uni's network and no-one could log on. However DD did managed to wipe her graphics driver in an attempt to get on the net!

Money_Grabber13579

blissfulbabe wrote: »

Guys

Just wanted to say thanks for your all your help - it turns out that there was a glitch with the uni's network and no-one could log on. However DD did managed to wipe her graphics driver in an attempt to get on the net!

Thanks for coming back! Did you get the graphics driver sorted again?

blissfulbabe

Have kind of fixed the graphic card driver issue - she remembered part of the program name and I managed to narrow it down to 11 choices and we uploaded one which worked OK.

The good news is that she has a tech support contract (although only Mon -Fri) so she is going to give them a call.

Thanks again for everyone's help - at least we know her computer is malware free after running the recommended programs!

angela110660

gaming_guy wrote: »

possibly the proxy settings are not set correctly?

if the university doesn't have a proxy, then you do not need to worry about the proxy settings. if you don't know the correct settings, i'm sure that tech support will give be able to help.[/QUOTE

Using a new laptop to log into workplace server but machine does not seem to have been set properly.
Have been given a number /exchange to gain access with user name password etc but cannot make the laptop connect via our home wireless network (AOL) What can we do?