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can anyone get on TOPCASHBACK website tonight??

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Never normally have problems but tonight cannot get on the website. All other websites fine so not my pc.

anyone else finding this??
«1

Comments

  • Can't get on it either
  • HTML200
    HTML200 Posts: 164 Forumite
    I can't. Tried earlier and the site wasn't responding then either. For the technically-minded, DNS resolution is fine but HTTP requests and pings all timeout without response. Looks like topcashback is having problems.
  • Me neither. I want to buy things but not without my topcashback!
  • geewhiz
    geewhiz Posts: 1,129 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Doesn't respond for me either browsing to it or pinging it.
  • I can't either!
    Please do not quote spam as this enables it to 'live on' once the spam post is removed. ;)

    If you quote me, don't forget the capital 'M'

    Declutterers of the world - unite! :rotfl::rotfl:
  • Thanks everyone, glad its not just me then!
    Lets hope it comes back soon?? wanting to buy too but not without TCB
  • it's back now!
  • TopCashBack_Company_Representative
    TopCashBack_Company_Representative Posts: 2,201 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi,

    Sorry about the current outage which occurred 8.40pm - 21.40 and has also an outage currently from 22.35. This is a problem at our hosting company .. who are usually very reliable and rated as one the best in the UK. Unfortunately they're currently having problems with a Cisco router. They have on-site Cisco engineers looking into the problem so hopefully this will be resolved shortly and we will revert to a reliable service. We will also be chasing up with them what will be put in place to prevent future ocurrences.

    We're very sorry for the inconvenience caused,
    Mike
    Top CashBack
    Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • I'm getting an error code 64 when I try to log in!!! :confused:
    When life throws you lemons...put them in a gin and tonic !!
  • davester
    davester Posts: 4,079 Forumite
    Part of the Furniture Combo Breaker
    Hi,

    Sorry about the current outage which occurred 8.40pm - 21.40 and has also an outage currently from 22.35. This is a problem at our hosting company .. who are usually very reliable and rated as one the best in the UK. Unfortunately they're currently having problems with a Cisco router. They have on-site Cisco engineers looking into the problem so hopefully this will be resolved shortly and we will revert to a reliable service. We will also be chasing up with them what will be put in place to prevent future ocurrences.

    We're very sorry for the inconvenience caused,
    Mike
    Top CashBack


    Thats what I like to see decent customer service, :T:T:money:

    Thanks for telling us.
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
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