ARGOS returns - faulty lapto as you cantell from my typing!

far2812

Hi All

I bought a laptop on 1st August this year from Argos and it has been fine until now

The keyboard is playing up as you cn prbably tel from my typing.
I's driving me mad

Will argos replace it for me?

x

j.baker

If it is a recent purchase (according to your post) they may replace it, however they can offer to repair it for you (send it off)

What make of laptop is it?

Have you called Argos to ask them?

jb66

Probably, only 1 way to find out

Esqui

I suspect they will offer repair. It may only be 2 months, but Argos, like most places, only offer a straight replacement within a certain time period (e.g. 1 month)

far2812

I hve stil go the receipt.

I ahave tried calling but onlygot recorded messge.

It's anAsus laptop

Will Ihave to wait while they try and repai r it?

alexlyne

I had an issue a few months back with a dodgy keyboard - turns out it was some tweaks I applied to the registry in the hopes of improving performance of my new solid state drives. Now I'm really not accusing you of tweaking, but saying that it could be a software, not hardware fault. But argos will most likely refund or replace, depending on if they stock the same item.

derrick

Esqui wrote: »

I suspect they will offer repair. It may only be 2 months, but Argos, like most places, only offer a straight replacement within a certain time period (e.g. 1 month)

Not true in my case re a faulty Humax PRV, 3 months old, HDD went faulty, called Humax who agreed and suggested either they, (Humax) would courier exchange, or I could return to retailer, returned to Argos, explained it was faulty, full refund onto a giftcard, (how originally paid), then purchased another one therefore ensuring a new 2 year warranty.

Esqui

derrick wrote: »

Not true in my case re a faulty Humax PRV, 3 months old, HDD went faulty, called Humax who agreed and suggested either they, (Humax) would courier exchange, or I could return to retailer, returned to Argos, explained it was faulty, full refund onto a giftcard, (how originally paid), then purchased another one therefore ensuring a new 2 year warranty.

Ah, thanks. I should probably have pointed out that it's not the same for all products! A laptop will almost certainly be repaired first.

magoogy

when my keyboard was playing up i was advised to give it a good clean with a vacuum and dust it a bit - it worked....have you tried this first?

jago25_98

In a situation like this with anything try:

1) the shop you bought it, if within 30days, sometimes you get longer but it's rare. Also you might have taken out the extra cover however that's not needed because...

2) send it back to the people who made it (2 year warranty). Getting the address to send to and info is not always easy

3) buy a spare keyboard off ebay and replace it yourself. Or you could get a little usb one and stick on top of the keyboard