Virgin - Beware additional Override costs

Derek_S_2

Hi,

Just moved to Virgin from BT. Have used Overrides with BT for Canada and Ireland - typically 0.5p/Minute.

Just checked Virgin costs for same - Virgin charge connection fee plus additional PPM, for example :-

Canada using 0844 200/205 nos. (Virgin price band PG22), 9P connection charge plus 3ppm on top of overide providers 0.5ppm.

Same call using 0844 605 nos. (Virgin Price band PG8) , 9p connection charge plus 7ppm, on top of override providers 1ppm.

Both still cheaper than Virgin (20ppm), but double what you may be expecting!

info from:
http: // allyours.virginmedia.com/html/phone/callingcosts.html (take out the spaces either side of "//" - I'm not allowed to post links as a new user)

Cheers,

Derek

Heinz

All providers except BT can charge whatever they like for 0844 calls. As you've discovered, VM has decided it's a good way of increasing profits to charge 3p/minute for 0844 numbers for which BT and others charge the standard 0.5p/minute rate (BTW, you pay VM 3p/minute, they give the provider their standard cut and pocket the rest. You don't pay 3p/minute and 0.5p/minute).

Tribulation

With Virgin, you can use 18185's 0808 free phone number which would mean you would only pay

4p connection charge (international calls) and 0.5p per min to Canada

Derek_S_2

Tribulation wrote: »

With Virgin, you can use 18185's 0808 free phone number which would mean you would only pay

4p connection charge (international calls) and 0.5p per min to Canada

Hi,

Yes thanks, spotted this after posting - actually I think I posted to the wrong board in the first place

Cheers
Derek