SeeBoard Energy Direct Debit

MakingEndsMeetToo

I've just received notification from SeeBoard that my DD for electricity is to increase from £65 pm to £85 pm. I was a bit surprised at this given that electricity prices don't reflect this increase, and I always supply an accurate reading to them.

What really confused me though was the necessity of any increase at all, given that I am over £200 in credit. A cynical customer might deduce that my money in their account earns them interest. :rolleyes:

Has anyone else had a similar experience? Time to look at switching, I suppose.

oldwiring

If you have such a large credit surely you are entitled to ask for it to be refunded. It was, if I recall correctly in Seeboards terms when I lived in its area. I left 4 yrs ago.

MakingEndsMeetToo

oldwiring wrote:

If you have such a large credit surely you are entitled to ask for it to be refunded.

I have. It's the need for any increase in the light of an obvious overpayment that gets me.

oldwiring

MakingEndsMeetToo wrote:

I have. It's the need for any increase in the light of an obvious overpayment that gets me.

Good for you! Have you reworked your usage at current tarriff, and is there an increase in the offing, that would kick in shortly?