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Bt Customer Service
AfterDark
Posts: 227 Forumite
in Phones & TV
Just about had enought of Bt, They discounted my phone line promised it would be back on withing 3 days. 3 days went and gone, still no phone line. Emailed them countless times all being ignored.
No landline to call there 0800 number from for free, spend loads on mobile to speak to there customer serive if you can call it that, which mainly consists of being transferred half way through a conversation and just being cut off.
Spoken to consumer direct and offcom about them, nothing but still no reply :mad: Really getting the run about from them !
Anyone else had the same sort of problems with them.
No landline to call there 0800 number from for free, spend loads on mobile to speak to there customer serive if you can call it that, which mainly consists of being transferred half way through a conversation and just being cut off.
Spoken to consumer direct and offcom about them, nothing but still no reply :mad: Really getting the run about from them !
Anyone else had the same sort of problems with them.
0
Comments
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No landline to call there 0800 number from for free
If you have inclusive minutes on your mobile you can use this service to keep the costs down.
http://www.moneysavingexpert.com/deals/cut-cost-0800-mobiles0 -
I just started a thread about BT's lack of customer service a few minutes ago myself so I sympathise completely!
Have you tried emailing them via their complaint button? They have still messed up my billing but did get back to me this morning after it was sent yesterday.
:rolleyes:;):cool::o:rolleyes:;):o:o:cool:0 -
Hi AfterDark, sorry to hear about the problems you have been having if you would like me to help with this matter please PM me your details and I will be more than happy to help.. Thanks Natasha BT Support“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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