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Offer accepted but not seen HIPS - what to do?

13

Comments

  • chickmug
    chickmug Posts: 3,279 Forumite
    But I implore you - do find time to complain one day as it can help others in the longer term?
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • tek-monkey
    tek-monkey Posts: 1,434 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Did you get a survey of any kind yet?

    Do all solicitors ask for deposits? Never used one before this so no idea, but mine said she'd leave payment til completion?
  • chickmug wrote: »
    But I implore you - do find time to complain one day as it can help others in the longer term?

    I am the queen of complaints - I absolutely intend to complain - believe in doing it for exactly those reasons and because I 100% believe in good customer service which is becoming more and more rare these days.
  • edgex
    edgex Posts: 4,212 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You need to be getting official written complaints in now!

    You should have got the solicitor, & contracted them to work for you
    you do not use someone who works for the estate agents
    you do not use the same one that is acting for the vendor


    you do not have to keep being faffed about by an individual in that estate agents office
    speak to the branch manager, or if its part of a larger chain, get in touch with their head office, & get someone else to get it all dealt with properly for you


    as your in contact with the vendor, see if you can both insist on stages being completed by certain dates
    you would both need to write to the agent & state that 'x must be done by x date'
    they are working for you, your the ones that are paying them, make them do the job they are supposed to be doing.
  • hostman
    hostman Posts: 377 Forumite
    Eh? What's the £300 deposit for?

    If this is for the solicitor that is highly unusual.
  • chickmug
    chickmug Posts: 3,279 Forumite
    hostman wrote: »
    Eh? What's the £300 deposit for?

    If this is for the solicitor that is highly unusual.

    Years ago prepayments to the solicitor were rare but now solicitors have started to realise that they can't always take the word of clients so often make this type of charge to give then the confidence to get working.

    So why highly unusual - based on what - I am confused?
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • chickmug
    chickmug Posts: 3,279 Forumite
    edgex wrote: »
    as your in contact with the vendor, see if you can both insist on stages being completed by certain dates
    you would both need to write to the agent & state that 'x must be done by x date'

    Whilst I agree with the points in your post I wonder what these stages should be so the OP has some idea of what you are specifically saying???
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • hostman
    hostman Posts: 377 Forumite
    chickmug wrote: »
    Years ago prepayments to the solicitor were rare but now solicitors have started to realise that they can't always take the word of clients so often make this type of charge to give then the confidence to get working.

    So why highly unusual - based on what - I am confused?

    Based on personal experience buying / selling property along with friends / family buying / selling property.
  • chickmug
    chickmug Posts: 3,279 Forumite
    hostman wrote: »
    Based on personal experience buying / selling property along with friends / family buying / selling property.

    I am saying it is common even though you may not have come across it in your own property dealings.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • Do all solicitors ask for deposits? Never used one before this so no idea, but mine said she'd leave payment til completion?

    Generally the deposit is largely to cover the cost of searches that have to be paid for.
    RICHARD WEBSTER

    As a retired conveyancing solicitor I believe the information given in the post to be useful assuming any properties concerned are in England/Wales but I accept no liability for it.
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