Misfiring-two months after buying,should I pay?

gord115

I bought my petrol Octavia from a main dealer just over 2 month ago.

On Sunday after along run the tickover became jumpy and the car sounded just like a diesel!

Later on I tried the car and although the tickover was lumpy the noise had gone.

On Monday I took the car to my nearest main dealer who said the car had a misfire and although it had a 1 year warranty I would be best taking the car to the dealer I had bought it from.

I then rang the said dealer and booked the car in for yesterday morning.

I drove to the dealer (over an hour away) and they checked it out and said there wasn't a problem coming up on the diagnostics machine.
I insisted it was still misfiring.

I also told them that so far I had also had to replace the rear pads and all 3 wiper blades on a car that was supposedly serviced only 2000 mile ago.

I then took out their head technician for a drive and the tickover was still lumpy.He said "they all do that"

After further argument they agreed to change the plugs and plug it back into the diagnostics machine if I would pay half.

They said the only other problem could be the coil packs which are covered by the warranty but they couldn't replace unless it showed up as a fault on the diagnostics machine.

I reluctantly agreed. The bill came to £164 so I paid £82.

The tickover is still lumpy but so far the noise has stayed away.

I know warranty's don't cover everything but am I being unreasonable?

Pew_Pew_Pew_Lasers!

No, you're not. You're perfectly entitled to have a working vehicle. If they suggested the coil packs would repair the problem, and they did not, then I think you're well within your rights to insist that they replace your old coil packs, and refund your money.

Indout96

I cant see why you have to travel to the dealer you bought it off, Toyota's warranty can be sorted by any dealer. I think I would contact Skoda UK direct and ask them. Was it a new or used car as some used cars do get less covered under warranty

gord115

It was used,3 years old 41000 mile.

They said they wouldn't replace the coil packs because nothing was showing on the diagnostics machine and it would cost them to replace something that might not be the problem.

gord115

Had a courtesy call today and after expressing my disapointment they refunded the £82 I paid for the spark plugs.

Well chuffed:T

harveybobbles

Hows the missfire...?

DaveMacD

I'm just wondering, but doesn't the buyer have protection under the law. If an item isn't fit for purpose, surely you have the right to threaten to reject the item, and demand a refund. You do have to give them a reasonable chance to fix the problem, but since they are denying a fault, you might need to get a second opinion to back you up.

gord115

harveybobbles wrote: »

Hows the missfire...?

Gone,car is now like plop off a spade:j