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BT Phone Bill is Quite Expensive.

I pay monthly and I am with option one, I usually pay £30 per month for my phone, however this month its £43, is there anything I can do to reduce this? I generally use the package for internet access, below is the exact bill I received.

Thanks in advance.

Cost of Calls
£14.97

Your benefits

-£1.09

Rental charges
£23.61

VAT
£5.63

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 23 September 2009 at 12:12AM
    Your £23.61 Rental charges is identical to mine - before discounts I currently have (line rental/the Unlimited Weekend Plan + BT Total Broadband Option 1) = £10.86 + £12.75.

    So, it's your £14.97 on calls which needs addressing.

    How many weekday daytime and weekday evening UK 01/02/03 calls do you make? I take it you don't use 18185 for those. If the number is less than 100, using 18185 (5p per call regardless of duration) would be worthwhile. If it's more than 100, consider changing to BT's Unlimited Anytime Plan (on offer for £4.95/month).

    In any case, use 18185 for your calls to UK mobiles.

    Do you use www.saynoto0870.com to find alternatives to 084/087 numbers you can't avoid calling?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    edited 23 September 2009 at 12:03AM
    Rental Charges details are as follows:

    01 Sep-30 Sep Charges in advance for Unlimited Weekend Plan comprises

    Line rental

    1 10.86 10.86
    01 Sep-30 Sep Charges in advance for BT Broadband Option 1
    1 12.75 12.75 Total £12.75
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    Heinz wrote: »
    Your £23.61 Rental charges is identical to mine - before discounts I currently have (line rental/the Unlimited Weekend Plan + BT Total Broadband Option 1) = £10.86 + £12.75.

    So, it's your £14.97 on calls which needs addressing.

    How many daytime and weekday evening UK 01/02/03 calls do you make? I take it you don't use 18185 for those. If the number is less than 100, using 18185 (5p per call regadless of duration) would be worthwhile. If it's more than 100, consider changing to BT's Unlimited Anytime Plan (on offer for £4.95/month).

    In any case, use 18185 for your calls to UK mobiles.

    Do you use www.saynoto0870.com to find alternatives to 084/087 numbers you can't avoid calling?

    77 calls for the month, the majority were to landlines.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 23 September 2009 at 12:18AM
    OK, open a 18185 account then.

    77 calls at 5p each = £3.95 (there's £11.12 saved).

    Users would have to remember to use the 18185 prefix (except at weekends) of course.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    Heinz wrote: »
    OK, A 18185 account then.

    77 calls at 5p each = £3.95 (there's £11.12 saved).

    Users would have to remember to use the 18185 prefix (except at weekends) of course.

    Brilliant, so all I need to do is sign-up for this package and then put 18185 in front of all phone numbers?

    Is there anything else I need to do?
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Heinz wrote: »
    OK, open a 18185 account then.

    77 calls at 5p each = £3.95 (there's £11.12 saved).

    Users would have to remember to use the 18185 prefix (except at weekends) of course.

    You could go for the BT Anytime call package for £1 more (min. 12 month contract) which would mean no 18185 to remember and also all your 0845/0870 calls would be included as well.

    If you need to call 0845/0870 then this maybe a better solution as the flat 5p fee on 18185 does not apply to these calls instead 0870 calls cost 6p/min during the day.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    shaz77 wrote: »
    Brilliant, so all I need to do is sign-up for this package and then put 18185 in front of all phone numbers?

    Is there anything else I need to do?
    That's it really. The incentive to remember to use the prefix (but not at weekends) is the saving but, of course, that's less easy for those who don't actually pay the bill!
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    You are reassessed when your balance reaches 3.5 times the amount you pay each month. For example if you pay £10 you are reassessed if your balance reaches £35

    You can see full details on the link below

    http://www2.bt.com/static/i/microsite/help_and_tips/payments/faq/monthly_payment_plan.html
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    Heinz wrote: »
    OK, open a 18185 account then.

    77 calls at 5p each = £3.95 (there's £11.12 saved).

    Users would have to remember to use the 18185 prefix (except at weekends) of course.

    Would I have to pay for this bill separately or is it included onto my BT bill?
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    shaz77 wrote: »
    Would I have to pay for this bill separately or is it included onto my BT bill?
    The 18185 prefix overrides your default (BT) call routing and you're invoiced (online) by 18185. Payment is by DD or (not recommended) CPA on a debit or credit card. Invoices are usually every 2 months but your first will probably be after about a month.

    Online account management includes full call details (each call appears a few minutes after it ends).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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