Sainsburys online

minxwolf

I just wanted to give a little praise, i bought a breville kettle with my grocery shopping online with sainsburys. 6 weeks later i noticed that it was leaking, i e-mailed customer services. They were fast to reply and gave me a refund code to put in on my next shop. No queries, no problems.. Thanks sainsburys.;)

DCFC79

Sainsburys are pretty good at this, they've been good for me when ive had a few things that were'nt right

minxwolf

I have only really had a bad time with evans(arcadia) and ebay.

voiceofreason

minxwolf wrote: »

I have only really had a bad time with evans(arcadia) and ebay.

Not surprised at that - I'd not trust Evans to sell me a kettle at the best of times.

davidlizard

We have tried out most of the online grocery suppliers and have settled on Sainsburys - we have had a couple of occassions where we have had someone elses bag delivered instead of one of our own. Phoned them and they said keep the bag (it had around £15 of meat in in!!) and they put the stuff we did not receive back onto our credit card with no quibbles whatsoever.

Another thing I like with them is that if they are running late (or even early), they will phone and let you know and check its OK.

A thumbs up to them from here as well.

Experiences with Tescos is opposite. Stuff was missing and they needed a lot of convincing we were not trying it on - on more than one occasion. We stopped using them after a 9pm delivery did not turn up until 11:45pm - no apologies or nothing.

Lifeisbutadream

I am happy with Sainsburys online too. I tried them all and found Asda to be the worst.

Everyone thinks Sainsburys is the most expensive, but in my experience it isnt - maybe for a few things, but to be honest its worth paying a few pence extra for the good service.

I bought some profiteroles and realised they were out of date (after we had eaten them!) - I rang up and they sent me £10 plus a refund.

MUMMYTO2BOYS

Sainsbury's also deliver within a 1 hour time slot rather than two. We find they have most things available unlike others (Asda being the worst in our experience) but their prices seem to be creeping up a bit lately, and there's been a 750 ClubCard points code so it's been Tesco here.

minxwolf

Do you use my supermarket? Its fab. As long as you enter your shopping list and allow it to find( then you are not guided with offers) the items, you get a fair perspective on prices from asda, tesco, sainsburys and waitrose. I wish morrisons were on line as their food is fresh and lasts.

minxwolf

I liked that !

cjgoodsell

I use Sainsbury for my online shopping. 1 day they were running late I got a phone call said he was half behind. He turned up 5 minutes late then said will get me a £10 voucher for my next shop for the inconvenience. Then 4 days later I had £10 in my account. Totally surprised.