We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Sainsburys online
Options

minxwolf
Posts: 157 Forumite
I just wanted to give a little praise, i bought a breville kettle with my grocery shopping online with sainsburys. 6 weeks later i noticed that it was leaking, i e-mailed customer services. They were fast to reply and gave me a refund code to put in on my next shop. No queries, no problems.. Thanks sainsburys.;)
"I AM NOT SHOUTING"
0
Comments
-
Sainsburys are pretty good at this, they've been good for me when ive had a few things that were'nt right0
-
I have only really had a bad time with evans(arcadia) and ebay."I AM NOT SHOUTING"0
-
-
We have tried out most of the online grocery suppliers and have settled on Sainsburys - we have had a couple of occassions where we have had someone elses bag delivered instead of one of our own. Phoned them and they said keep the bag (it had around £15 of meat in in!!) and they put the stuff we did not receive back onto our credit card with no quibbles whatsoever.
Another thing I like with them is that if they are running late (or even early), they will phone and let you know and check its OK.
A thumbs up to them from here as well.
Experiences with Tescos is opposite. Stuff was missing and they needed a lot of convincing we were not trying it on - on more than one occasion. We stopped using them after a 9pm delivery did not turn up until 11:45pm - no apologies or nothing.0 -
I am happy with Sainsburys online too. I tried them all and found Asda to be the worst.
Everyone thinks Sainsburys is the most expensive, but in my experience it isnt - maybe for a few things, but to be honest its worth paying a few pence extra for the good service.
I bought some profiteroles and realised they were out of date (after we had eaten them!) - I rang up and they sent me £10 plus a refund.0 -
Sainsbury's also deliver within a 1 hour time slot rather than two. We find they have most things available unlike others (Asda being the worst in our experience) but their prices seem to be creeping up a bit lately, and there's been a 750 ClubCard points code so it's been Tesco here.0
-
Do you use my supermarket? Its fab. As long as you enter your shopping list and allow it to find( then you are not guided with offers) the items, you get a fair perspective on prices from asda, tesco, sainsburys and waitrose. I wish morrisons were on line as their food is fresh and lasts."I AM NOT SHOUTING"0
-
I liked that !"I AM NOT SHOUTING"0
-
I use Sainsbury for my online shopping. 1 day they were running late I got a phone call said he was half behind. He turned up 5 minutes late then said will get me a £10 voucher for my next shop for the inconvenience. Then 4 days later I had £10 in my account. Totally surprised.I like to think I can help but its for discussion purposes only so if I get it wrong please feel free to correct me.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards