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Have we a case??????

:confused:My husband has a loan with Bank of Scotland from 2004. We have just gone through his documents and noticed to our horror that £3069.36 is for "insurance loan"????? Am I correct in thinking this is some form of ppi??
He says he assumed his monthly payments were purely for his loan and never knew this was optional.:confused:

I think he has a case here, but would welcome feedback from anyone else who has dealt with Bank of scotland. :confused:

Please help!!:think:

Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    Hi, it certainly sounds like you have a case if you did not know anything about this being added.

    If you take a look through the reclaiming guide here
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

    It gives lots of reasons for misselling and also template letters. If you decide you were missold then you can write to whoever sold the insurance to you (Bank of scotland) and state your reasons (maybe better to use the template as a guide and do your own letter from it) and then you give the company 8 weeks for a full and final response. Always send by recorded delivery and keep a copy if possible and if they do not uphold in your favour you are then free to take the complaint to the FOS.

    Good luck
  • Jean74
    Jean74 Posts: 11 Forumite
    edited 25 September 2009 at 7:33PM
    thanks very much for your advice.

    I will defiinately get onto it!!

    23/09/09-Thats the stage one letter sent off! here's hoping
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