Help - Capital One

confused76

oh for goodness sake...what is wrong with them! you must be going up the wall. i'm sorry to hear they've done this, i really feel for you, it's just not on calling you in work.

are you still going for the trust deed? how much longer does this take?

mustbedebtfree

confused76 wrote: »

oh for goodness sake...what is wrong with them! you must be going up the wall. i'm sorry to hear they've done this, i really feel for you, it's just not on calling you in work.

are you still going for the trust deed? how much longer does this take?

Yes TD is on. I returned all my forms and they confirmed today that they got everything. So they will be contacting creditors next week. So hopefully that will be them sorted. I was shocked today when they called.

I just tell them i don't work there, which technically i don't anymore. I have moved jobs but just helping out my old department til next week.

fermi

For starters, complain formally to the FOS.

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/81/81-debt-collecting.htm

We told the business it should have respected Mr D’s request not to contact him by phone.

sizzler

whathappend wrote: »

Hi
What I did was I changed all my numbers including my Mobile, and any that do get thru' and its easy to find a persons number( if you pay for a phone bill you have a bank account you can be found Big Bro is very much alive) Ask for that persons name and line managers name , tell them the call is being recorded and that you intend to pass all this info to your solicitor, it works very well . Another trick I enjoy is when they ask you to go thru all the security checks is Answer them wrong you can hear the disappointment in their voice when they tell you that you have failed the security check and they cant talk to you any longer 'Gutted' and my favourite is to tell them that I am Jo Bloggs solicitor for John Smith my client may I have your details please ? the line usually goes dead at that point. Also don't hang up when they go as it ties their line up as long as you have yours open.
None of this solves the problem but it makes you feel a little better

absolutely love it. will give them a try.

Regards sizzler

philnicandamy

whathappend wrote: »

Hi
Also don't hang up when they go as it ties their line up as long as you have yours open.
None of this solves the problem but it makes you feel a little better

Ohh I agree...had o2 on hold for over an hour once waiting for me to confirm some details :rotfl::rotfl:

mustbedebtfree

philnicandamy wrote: »

Ohh I agree...had o2 on hold for over an hour once waiting for me to confirm some details :rotfl::rotfl:

I really worry about O2

I never hear from them about my debt........its not as if they dont know my number

Not that i am complaining

magpiecottage

Rog2 has started a thread on Debt Collection Agencies.

I have made a post explaining how it works.

The procedure is no different because you are dealing with the lender but in this instance you have already complained and so you can now go to the Financial Ombudsman Service. Make sure you include copies of both your letter complaining and their reply. You need to fill in the FOS complaint form and you need to print it out and snail mail it.

Keep copies of everything.

kerrypn

I can't believe the stupidity and insensitivity and STUBBORNESS of these companies at times :mad::mad::mad:

Hope you finally get some peace and quiet next week

dgbnlm

hi there
ive got myself into a right state over this its newmans debt collection is there another number i can phone as the in laws are getting constant harrasment but this number is 1.50 a min,its even in my maiden name been married for 6 years now,suffer extreme anxiety and feel realy troubled with this,even if they spoke to my in laws they would tell them i dont stay but they have to press a number which costs alot of money is there an altenitive number so i can sort this ,help thanx, oh i dont even live there so its making wonder how ,where did the get my in laws nimber,dont even know why they looking for me
very stressed x

fermi

dgbnlm wrote: »

hi there
ive got myself into a right state over this its newmans debt collection is there another number i can phone as the in laws are getting constant harrasment but this number is 1.50 a min,its even in my maiden name been married for 6 years now,suffer extreme anxiety and feel realy troubled with this,even if they spoke to my in laws they would tell them i dont stay but they have to press a number which costs alot of money is there an altenitive number so i can sort this ,help thanx, oh i dont even live there so its making wonder how ,where did the get my in laws nimber,dont even know why they looking for me
very stressed x

Hi.

It would be much better if this was in it's own thread, so that people can see you need help and reply just to you.

I'll copy your post into a new thread and put a link to it below.

New thread is here: Click ---> https://forums.moneysavingexpert.com/discussion/3279304