Nectar Card Question

~~Diane~~

LittleVoice wrote: »

I don't think TNS/My Survey automatically transfer them over every week now - you have to go online and request a transfer (and there may be a minimum number - do check).

You can request transfer once you reach 500 pts, I meant once requested it takes about a week for them to do it.

Capyboppy

Hi all. Rang the Nectar card helpline and told them I wanted to cancel my card and account. Apart from one question asking why which I politely declined to answer, they dealt with it excellently I am pleased to say. There was no pushiness in continuing to ask why. I just had to verify who I was with security questions, and repeat the card number.The gentleman was very polite and reminded me my husband's card (which has long since disintegrated!) was linked to the account and was that okay as his card would also be deleted. Very painless and I have to give credit to Nectar's Helpline that they couldn't have dealt with it better.