Tesco DVD rental '3 months for 1 deal'question

Takoda

Hi would be grateful if anyone who has recently taken up this offer could answer a quick question for me.

They sent me a letter offering the 3 for 1 deal and I signed up. My first payment was on 16th September. Now under the deal I shouldn't be billed again until the 16th DECEMBER. However under the 'my account' section it says next billing date will be 16th OCTOBER.

I have been in touch with them and got this reply

"Thank you for your recent email.

We apologise for any inconvenience caused.

We can confirm to you that your account is activated under "3 months for the price of 1" offer. Please be assured that you will not be billed for subscription fee on 17/10/2009 and 17/11/2009, but you will be billed for subscription fee on 17/12/2009 onwards.

Should you have any more questions, please do let us know and we will be happy to assist you."

Now that reply came from India and the question I actually asked them was "When will my account be changed to show the correct billing date?" But as you can see they didn't answer that question but probably used a cut and paste reply.

Well yes I do have a question.

I happen to believe that if it says a billing date in my account that I will actually be charged on that date! Wrongly!

So if there's anyone on here who has signed up to the same deal - what did your account say? Did it show the correct billing date? Or the wrong one? Were you billed but for £0:00?

Grateful for any input from other Tesco DVD users.

Am I being suspicious for nothing? I can be sometimes. But this deal is such a good one I don't want anything to mess it up!

Cheers,

Takoda

Takoda

BTW I have emailed them back asking them the original question again. Will post a result when I get it.

Takoda

They say that the billing date will be changed in one working day. Here's hoping that happens.

mumofjusttwo

Did this offer yesterday. Could you please tell me if the did charge you after the first month please?