Problem with Word 2003

paul&nat

Hiya

Sometime last year i encripted a folder which contained all my private leters and documents.

I've not accesed then for a while but today i tried to open my CV but got this error :mad: :mad:

Does anyone know why this is happening ???

I have tried a knowalge base on microsofts site and googled it but this hasnt help at all.

Anyone ???


Thanks

Ghost

Forgive me if I'm stating the obvious, but are you logged in using the same login account that you were using when you first encrypted the folder?

paul&nat

yeah i only have the one login Ghost.

But i have used a Ghost (haha) image to start a fresh ! do you think this could have upset it ???


Cheers

Paul

russellgreeno

Make sure you have Admin rights on your account, that could cause it.

(control panel > User accounts)

Also consider booting in Windows Safe mode, log in as the Main Administrator (who only appears in safe mode) then try from here.

If it works, unencrypt it and reboot in normal mode and then try again.

MercilessKiller

paul&nat wrote:

yeah i only have the one login Ghost.

But i have used a Ghost (haha) image to start a fresh ! do you think this could have upset it ???


Cheers

Paul

If you are using an image of the OS, and not the EXACT same OS as when you encrypted the files, the decryption key will be different I'm afraid!

There is no way of recovering the files without contacting an authorised microsoft decrypter... they will charge a lot.. so i assume!

paul&nat

Ah right thanks MercilessKiller that is what i thought it might be ! and yes i made then encrypted before i made the ghost image. Looks like ive lost em for good.

Thanks everyone

Paul