Hepl spyware

lilibeth59

I think I got spyware on my computer thow I got Norton installed, every page I visit is done with errors and I manage to get to my event log and there is about 900 listed mostly from application ID 1000 (100) and WMI ID 10 and service controll manager ID 7026, 7034, 7011, 7000, 7009, 7001 Please someone help!!! don't know what to do...:eek:

CommonSense

doesnt norton scan catch anything?

CommonSense

try Malwarebytes-Anti-Malware the rial is free

Browntoa

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Browntoa

in the first case these may be missing drivers, go to

www.windowsupdate.com

click on "Custom" and look under "hardware" for updates and do anything it finds there

aliEnRIK

Has it effected the 'spell checker' too?

spud17

aliEnRIK wrote: »

Has it effected the 'spell checker' too?

It certainly seems to have been affected.

swiftnick

spud17 wrote: »

It certainly seems to have been affected.

LOL fell on his sword

aliEnRIK

AFFECTED is to bring influence upon. EFFECTED is to actually 'change' something (In this case change the spell checker)
I suppose in this case both could be used

spud17

LOL 'rik lecturing us on the correct use of English, I'm well aware of the difference between affect and effect.
To effect a spell checker, means it is put into operation.

But it's not helping the OP who has probably been driven away.

BTW it's 'your're good to go', not your more usual 'your good to go'.

Couldn't resist it, as we're being particularly pedantic.

aliEnRIK

Couldnt resist ~ I get in these moods sometimes