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returning goods bought from ebayer
kitekat
Posts: 1,283 Forumite
Hi im a newbie i wonder if anyone can give me advice on what to do.I won sandals on ebay and paid through paypal.The description was brand new,but when i got them they were used im returning them but need to know whether i should get my money back first or send the goods first.?Thanx in advance
0
Comments
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Before you do anything, contact the seller.
You will be expected to return them before getting a refund, if they offer you one. If they are awkward, you can get one through paypal by filing an item not as described dispute.My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
Thanks the seller is willing to give discount,i just wanted to know if i have to send the goods back before getting refund.frivolous_fay wrote:Before you do anything, contact the seller.
You will be expected to return them before getting a refund, if they offer you one. If they are awkward, you can get one through paypal by filing an item not as described dispute.0
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