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Inbox emails have disappeared
josha007
Posts: 224 Forumite
in Techie Stuff
Hi all. I decided to download Thunderbird today as I have a couple of email accounts I have to juggle with. The first one was fine, but then I tried to put Hotmail on there.I was having problems with the POP3 server. I managed to get it setup and the whole of my inbox was in there.I logged out and then a bit later logged in again but my inbox had totally disappeared. I checked my hotmail through Firefox and it confirmed my inbox had been emptied. I definately didn;t press delete or anything like that. Does anyone have an idea what happened?Or where they might have gone?I'm a bit miffed about it all.
Josh
Josh
0
Comments
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Anyone with any idea?I'm baffled.0
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Unfortunately Thunderbird does this occasionally - corrupting your user profile and completely losing your inbox. It happened to me a few months ago, about a year after I first started using it.
The best defence seems to be to back up your inbox/profile directory regularly. I now do it once a week - for Linux users it's the ~/.thunderbird directory - sorry. I don't know the Windows location offhand.
If the worst does happen, there's a T'bird add-on called ImportExportTools that can recover the content of your mailbox if it's corrupted - I used it successfully to retrieve the emails, but had to re-enter the account details (all 20 of them!) from scratch...0 -
I had already downloaded the ImportExportTools addon but wasn't sure how to use it.What do you do to retrieve the emails fwor?Is it easy?0
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Easy? No.
IIRC the user instructions didn't seem to have been written by someone who speaks English as their first language (but credit to them for producing the tool anyway).
Trial and error eventually worked for me, but I'd recommend leaving it until tomorrow unless your brain is functioning at full capacity right now...0 -
Are you sure the option wasn't turned on in the settings of Thunderbird that removes the e-mails from the server when they are imported? If not, you could try using Windows Live Mail. It's a lot more efficient IMO.Northern Ireland club member No 382 :j0
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