blue screen of death!

nanokitten

Just got the blue screen of death then then the laptop (Dell inspiron 1501) resarted and gave this error report:
BCCode : 1000000a BCP1 : EB265000 BCP2 : 000000FF BCP3 : 00000000
BCP4 : 80545B0F OSVer : 5_1_2600 SP : 3_0 Product : 256_1

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERc635.dir00\Mini091609-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERc635.dir00\sysdata.xml

It's the second time its happened. what do you think is going on?

Money_Grabber13579

That usually indicates a driver error or something that has been corrupted by a virus. Have you installed any new programs lately, i.e. since just before this BSOD started to appear?

nanokitten

Cheers Moneygrabber13579. I found the Mini091609-01.dmp file in a folder call something like minidump (with two more files relating to the other two crashes) it looks like it might be some kind of lof of the error, but I can't find this sysdata.xml file, to be honest I'm not sure what to do next.
Looking back I installed a load of new software when fixing a problem with overheating about a month ago (and followed the anti-malware instructions on here for good measure so downloaded loads of anti-malware programs) that was the first time this happened and its not done it until now (twice in 2 days).

If it is a problem with a driver, how do I isolate it?

Ximian

Have a look at the event viewer as well, you might see errors regarding a specific application.

Money_Grabber13579

There's a good guide on here as to how to analyse them. If you feel confident in doing this, after analysing, it will probably come back with the program that is causing the fault. You can then try and uninstall and re-install that program.

nanokitten

Thanks guys, I'll have a go at that when I get back as I've gone away for a wedding. At least I've managed to locate the memory dump files, should give me something to go on.