Another wireless router issue

dixie_dean_2

Hi

I've looked at previous threads but my knowledge is too basic for them to be of help. A mate helped me and thought it should be sorted but its not. The wireless network is there and shows connected but i cannot get online. I got a safecom router and am just trying to use my laptop. Help massively appreciated. I have tried the changing lan settings to automatically detect (this was about the only thing i could follow from previous threads). I think if I can get to the page where it asks for my isp log in and password I might be able to sort it as previously i think i may have used the wrong password but i cannot seem to get to that stage now. Sorry if this info is vague/irelevant.

dixie_dean_2

When I now go to the page 192.168 etc it brings up the "the page cannot be displayed business"

dixie_dean_2

If anyone could actually tell me how I might go about getting someone to set this up even. I got it from ebuyer and hey do not offer support and safecom only offer email help. i would pay someone to set it up. do people do that

mikemoate

I'm not an expert on this so probably can't be of much help. I think if you want the techies on here to advise you will need to give a little more information. Examples of this would be your operating system, 98, ME, Xp. The model number of your safecom router. Your ISP. What machines you are trying to connect wirelessly. Is encryption set up? Hope this helps.

dixie_dean_2

Cheers. It's a safecom swamr54108, i'm with madasafish, i'm trying to connect a dell inspiron 1300 to the internet my operating system is windows xp i think.

nowtsquared

follow this link :
http://safecom.cn/code/sub/category.asp?prdid=119&subcatid=1

two pages in it gives you the default IP address to connect to the router and how to troubleshoot the connection

mikemoate

This is a link to a forum where another guy has been experiencing similar problems to yourself which may be of help.

http://adsltech.com/portal/forum/forum_posts.asp?TID=6286&PN=1

T4i

dixie dean, how you getting on?

dixie_dean_2

when i check the connection status it says "Authentification failed". Does this mean my password is wrong?

dixie_dean_2

My god I've managed it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks for the help. I think I was using the wrong user name! If it works now am I in the clear? God i hope so!

Thanks again

mikemoate

Could be your password or user name. Sounds as if it would be best for you to run the set-up again making sure that you have all the correct router settings as supplied by your ISP. There is a madasafish csa who posts on the internet board, you could ask there for details and I think she is happy to get pm's. I've got a bt wireless router but I had to connect via usb or ethernet in the first instance and then connect wirelessly.