problems with British gas.

siennamiller

Hello all,

Just after some advice if possible.
We were paying BG £500 per quarter for our electricity, they came and changed our meter and said they has underestimated us, they then presented us with a bill for £2500!
We have been paying this off at £220 per month which is more than we can afford, they are now asking for the whole amount and have threatened to cut us off.
We did do a 7 days meter read, and it worked out at approx £35 per week, which equates to approx £500 per quarter so we cnot work out where the £2500 came from?
We have a 2 yr old, and a new baby due in November so being cut off would obviously be a major problem!
I have asked my husband if maybe the new meter installed is meausuring cubic feet instead of meters (or the other way round ) but we don't know we would know this.
Any help would be much appreciated.
Thanks
A.

penrhyn

Electrity meters read units of electricity.
One unit = One Kilowatt Hour.

Apprx how many units a week are you using?

Gas meters read either in 100's cubit Feet, or Cubic Metres and are clearly marked.

Are you an all electric house?