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Credit card charges

Paul2_2
Paul2_2 Posts: 17 Forumite
in Reclaim bank & credit card charges
Hello After visiting this site and reading many articles regarding claiming credit card charges i decided to make a claim. I downloaded the first template letter and put my details in. My letter said that i would wait for a reply within 40 days. I sent the letter on the 10th July 2009 and i am still waiting have heard nothing, could someone please advise on what i should do next.

Paul

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Paul2 wrote: »
    Hello After visiting this site and reading many articles regarding claiming credit card charges i decided to make a claim. I downloaded the first template letter and put my details in. My letter said that i would wait for a reply within 40 days. I sent the letter on the 10th July 2009 and i am still waiting have heard nothing, could someone please advise on what i should do next.

    Paul
    Which credit card is it?
    Where was the letter sent?
    Was it sent recorded delivery?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • esmerellda
    esmerellda Posts: 2,237 Forumite
    Was your cheque cashed ?

    (just to add to the list of questions:))
    LegalBeagles
  • Paul2_2
    Paul2_2 Posts: 17 Forumite
    Hi Thanks for your reply:
    The credit card is or was a Halifax card i sent the letter to trinity house (i think) but i never sent it recorded delivery.
    Paul
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    post 3 is next question ;)
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Paul2_2
    Paul2_2 Posts: 17 Forumite
    Hi esmerellda thanks for reply:
    I never enclosed a cheque with the letter.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Paul2 wrote: »
    Hi esmerellda thanks for reply:
    I never enclosed a cheque with the letter.

    This is the letter requesting the details of the charges, right?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Paul2_2
    Paul2_2 Posts: 17 Forumite
    Yes it is the one that asks for charges . Having read a few of the messages on the forum i noticed that some people never sent a cheque so i didn't send one i also deleted this info on the letter regarding the letter.

    Paul
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Paul2 wrote: »
    Yes it is the one that asks for charges . Having read a few of the messages on the forum i noticed that some people never sent a cheque so i didn't send one i also deleted this info on the letter regarding the letter.

    Paul
    Ok, new letter and send it Recorded delivery with the cheque. Problem you have is that you haven't sent the fee and haven't got proof or receipt of the request. Others may have got lucky on that one.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Paul2_2
    Paul2_2 Posts: 17 Forumite
    Thanks for that i will try that.
This discussion has been closed.
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