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How do I remove the need to enter PIN for Sky?

2»

Comments

  • spike7451
    spike7451 Posts: 6,944 Forumite
    sandy2 wrote: »
    can anyone help please
    We have a secondhand sky+ box and a sky subscription with our own card, but I keep getting the input PIN request. Have tried using the PIN for our sky card but it´s rejected, tried going into the bit re parental control, but it again asked for PIN no, input ours but again rejected, have tried to contact the previuos owner of the sky+ box just in case it wanted their number, but have had no response from them. Help please
    Sandy

    You'll have to call Sky to reset the pin.Nothing you can do without the original pin.
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    spike7451 wrote: »
    You'll have to call Sky to reset the pin.Nothing you can do without the original pin.


    If you register on MySky on their website, you can reset the PIN via their webpages without the need to ring Sky.
  • maxtweenie wrote: »
    If you register on MySky on their website, you can reset the PIN via their webpages without the need to ring Sky.

    You need to ring Sky as you cant change the pin on Interactive or MySky as it will ask for the old pin then the new pin & if you dont know it you have a problem.
    You can't be lost if you don't know where you're going.
  • You need to ring Sky as you cant change the pin on Interactive or MySky as it will ask for the old pin then the new pin & if you dont know it you have a problem.
    Mine didn't asked for the old pin when I reset online a few months ago.
  • Contact sky to reset pin..........
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    You need to ring Sky as you cant change the pin on Interactive or MySky as it will ask for the old pin then the new pin & if you dont know it you have a problem.


    I'm sorry jack, but you're talking out of your butt. :confused:

    This is from MySky account settings.

    PIN Reset


    If you've forgotten your set top box PIN, you can reset it online. Just fill in the fields below:


    icon-info.gif
    Resetting your PIN usually takes under two minutes to take effect, please try again if it hasn't worked after four hours.

    It does NOT ask for your old pin.
  • Inactive
    Inactive Posts: 14,509 Forumite
    maxtweenie wrote: »
    I'm sorry jack, but you're talking out of your butt. :confused:

    No surprise there really, Jack is or was a Sky employee, he habitually gives duff information relating to Sky topics.:rolleyes:
This discussion has been closed.
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