tesco

conceptgirl

joined tesco diet club on line they took £36 from my account.Next day I changed my mind and have been told I cann't have a refund as there is no cooling off period . Can anybody help.

Venkman_2

Cancellation of Membership and Refund Entitlement
By registering as a member you agree that we will make the members' services on the Tesco Diets Site available to you immediately. The provision of these services means that you will not be entitled to cancel your membership pursuant to the Consumer Protection (Distance Selling) Regulations 2000, i.e. you will not have the usual cooling-off period.

No cancellation option is available during the first day of membership. However, outside of this you are free to set your account to cancel at any time during your membership. All cancellation options are available in the 'My Account' section of your personal online account. Alternatively, we will accept requests to cancel via email. Cancellation will take affect from the next membership renewal date and you will not be entitled to a refund for any monthly membership fee already paid.

This is the T&C's from their website which said you can cancel?

dmg24

Venkman wrote: »

This is the T&C's from their website which said you can cancel?

It states that you can cancel, but it will only be effective from the next renewal date.

Laz123

But just think of all the cakes and sweets you've saved yourself from eating with that £36!

conceptgirl

:jyes you can cancel but you have to pay till november

conceptgirl

Venkman wrote: »

This is the T&C's from their website which said you can cancel?

yes thanks but you still have to pay till november

geordieracer

In future try eating a balanced diet with food not bought from tesco.