Help with nightmare buyer!!

jen1

Hi, We sold a camera on Ebay about 10 days ago for 800. We sent invoice on day one then again on day five with still no contact..
We then emailed asking the buyer to contact us to let us know when he was going to pay. The buyer emailed back saying he was going to collect from our house in Devon.. (We don't live in Devon)
Our Ebay states we live in E.Sussex. So we emailed back with our location and said the camera is boxed ready to be sent once he has paid...
No email back!! So after one last email and no reply i reported him to ebay for non payment. It has been three days and the buyer has now paid.:T
Only the buyer wants us to post to a address which is not his verified address on ebay. Should we send and would we still be covered by paypal, or should we email back and say we can only send to verified address as this is a expensive item..
Thanks Jen1

mrcol1000

jen1 wrote: »

Hi, We sold a camera on Ebay about 10 days ago for 800. We sent invoice on day one then again on day five with still no contact..
We then emailed asking the buyer to contact us to let us know when he was going to pay. The buyer emailed back saying he was going to collect from our house in Devon.. (We don't live in Devon)
Our Ebay states we live in E.Sussex. So we emailed back with our location and said the camera is boxed ready to be sent once he has paid...
No email back!! So after one last email and no reply i reported him to ebay for non payment. It has been three days and the buyer has now paid.:T
Only the buyer wants us to post to a address which is not his verified address on ebay. Should we send and would we still be covered by paypal, or should we email back and say we can only send to verified address as this is a expensive item..
Thanks Jen1

I would only send it to the address on paypal. Its not worth it for that amount of money. They can add an extra address to paypal if they want it sent to somewhere else.

jen1

Thank You!!
That's whot i thought. Just hope he is not going to be difficult!

Astec

Defo only post to address on paypal payment, otherwise your not covered. Better to have a narcked buyer than lose £800.

I'm having a similar prob, if you refund you can't (I think) do a NPB, so you'll be down £80+ in fees unless they agree to a mutual...

babyharry5

Yep - only the address on paypal. You will not be covered under buyer protection if you dont

jen1

Well i emailed him this afternoon with no response.. I have left dispute open at the moment as not sure how things are going to turn out.
What happens if he dosen't get back to us, Then reports me for not sending the item?? Sometimes Ebay is just soooo stressfull!!!!!!!!!

alison999

jen1 wrote: »

Well i emailed him this afternoon with no response..

if they can afford £800 for a camera chance are theyre working. they may be a pain but give them a chance