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EDF Energy Direct Debit changed to £400!!!!!
VerlieMark
Posts: 1 Newbie
in Energy
I recently owed EDF energy around £500 after me and my fiancee both lost our jobs, we agreed a plan with them, which meant we now have an electricity meter which takes the debt off our key. we pay them £14 direct Debit for Gas aswell on the 5th or 6th of every month. Today they debited me £393, for gas.......how can this have happened, and is this the debt I owe?
I really cant afford to pay all that. The direct debit guarentee says i get 10 days notice before any changes are made, but I've had letters from them at all....can someone please help!!!!
Mark
I really cant afford to pay all that. The direct debit guarentee says i get 10 days notice before any changes are made, but I've had letters from them at all....can someone please help!!!!
Mark
0
Comments
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If you have had no communication ask your bank for an indemnity claim. This will put the money bank into your account in a few days. Then call and discuss as it looks like £14 was not paying enough.Self Employed, Running my Dream Jobs0
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