PPI rebate absorbed, is this true? CONTINUED...

lucky_13_4

New thread following on from my last -forums.moneysavingexpert.com/showthread.html?t=1879955&highlight=

Got stage one letter off to the bank but my wife shredded the reply letter i got from the bank by accident. All i can remember from the letter is something along the lines off "my request being handed over to a investigation department" or something. Should i expect any more letters before i start stage 2 or do i act now continuing the process?

melorablack

it looks like they are still investigating your complaint.

di3004

lucky_13 wrote: »

New thread following on from my last -forums.moneysavingexpert.com/showthread.html?t=1879955&highlight=

Got stage one letter off to the bank but my wife shredded the reply letter i got from the bank by accident. All i can remember from the letter is something along the lines off "my request being handed over to a investigation department" or something. Should i expect any more letters before i start stage 2 or do i act now continuing the process?

You could contact them to ask for a copy of the letter if you want to, they may send one on request, and you have this then in case you have to refer to this.

I agree with Melorablack, it looks like they are still investigating, good luck.;)