phone scam

stugib

"please let as many friends & family aware of this."

There's a near 100% correlation between an email warning being fake, and it asking you to forward to as many people as you can. Never fails.

Reggie_Rebel

There are loads of 'phone scams. Everytime I dial some numbers and a person answers BT charge me!

voiceofreason

Can't have been from Facebook - it's clearly written by someone with basic understanding of spelling and grammar.

dandm1

It is in fact talked about in the customer help section of the BT website...

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=djAwrySj&cat_lvl1=347&cat_lvl2=476&cat_lvl3=477&p_cv=3.477&p_cats=347,476,477&p_faqid=13395

You can find it yourself under "Help" - "Security" - "Home Phone Security" - "General Security Advice" - Bottom Article

Might therefore actually be some truth behind this one...

Widelats

I don't believe people still give out their credit card info.

IanatSeaton

New Phone/Computer Scam Attempt -not a hoax or a joke!
This is not a joke, hoax or a third party 'passed down the line' scare story. This actually happened to me on Monday 8th February 2009. Please read, I mean it.

On Monday morning an Asian sounding man telephoned me, asked for me by name, and claimed that he was from Microsoft support, and that they were concerned about the attacks being made on people's computers by unscrupulous people. He said that they were ringing their customers to help them solve the problems on their computers.
Now I wasn't sure about this guy but I was interested to see what he was after or up to so I played along for a while.
He asked how old my PC was and what operating system it ran, then he asked if my PC ran slowly sometimes or whether it sometimes stopped working altogether. He directed me to bring up a log of all the errors and warnings that had occurred on the PC since it was new. Then he passed me to his superior who directed me to open a run box and asked me to enter the following letter by letter. It was www.gotoassist.com/ph/supportonclick

When I pressed enter as directed by him it brought up a remote support web page. He then asked me to enter my details in the box that opened up and promised to give me a secret password to enable me to get their remote support team to access my PC and sort out all of my problems.
I realised that if I allowed them to make a remote access to my PC I was opening my PC for them to look at everything thereon and even to download any item they fancied.
At that point I asked him again who he was and who he worked for. He claimed he was from Microsoft but I realised that Microsoft have millions of customers and could not possibly do what he was claiming. So I asked him to email all of the details of what they are doing to me so that I could check it out and then I could contact them for support. He took my email address but I have not received an email.
I think that I had a lucky escape. If I had accepted "remote support" from them I would have opened up my PC to their control to steal whatever info they were after. I reported this to Radio Cumbria and I spoke on there about this this morning at 0845. They had their IT security expert look at this web site and it is a fake. There is a genuine remote support company with the web name gotoassist.com and they are apparently looking into this fake site that has been set up as a copy of theirs, apparently in the Philipines.
While I was on the radio there were several people ringing in to say that the exact same phone call had been made to them as well.This is a new type of web scam. Obviously we are all used to the fake emails asking us to log into banks that we don't have accounts with so they are having to be more daring. They even rang me again on Tuesday morning and tried to repeat the call. I simply said that I was waiting for an email from one of his colleagues and he hung up.
So if someone rings you like this my advice is to ignore whatever they say and put down the phone on these people, or like me ask them to send you an email with all of the details for you to check it out.


Ian Atkinson
Workington, Cumbria

maninthestreet

I would remove your telephone number from your posting, Ian. You are scammer's delight - how many more phone calls do you think you will now get from other scammers????

C_Mababejive

Yawn.......

Lotus-eater

You can't put a phone on mute (pretend it is disconnected) and then ring someone back, it's impossible.
And someone who isn't with BT, can't disconnect the phone.

If you believe someone at BT would disconnect your phone line to "prove" they are with BT, deserves everything they get.

If you read the BT report that is linked to, you will see that they only threaten to disconnect the line.

So the first report on Facecrap is !!!!!!!!, it's all down to giving your CC details out to a caller who you have no idea who it is.

gordikin

IanatSeaton wrote: »

....This actually happened to me on Monday 8th February 2009...

No it didn't!